Laserfiche WebLink
Page 2 of 3 <br />City of Redwood City 1017 Middlefield Road, Redwood City, CA. 94063 Tel: 650-780-7000 www.redwoodcity.org <br />ANALYSIS <br />This amendment expands the scope of work to include integration between the City’s permit system <br />provided by CentralSquare Technologies and the City’s customer relationship management system (also <br />known as the myRWC app) for non-emergency service requests provided by Accela. As a result, the public, <br />staff, and Council members will be able to track status updates of cases submitted to the City’s myRWC <br />app in Buildingeye’s online AgencyCounter platform. Through this platform, Council members and staff <br />will also be able to access a dashboard with periodic reports on myRWC cases as well as planning and <br />permit applications aggregated by Council district. Currently, the periodic reports provided to Council with <br />case activity form the myRWC app are compiled through a labor-intensive manual process. <br />Additionally, this amendment will enable staff to track City code enforcement cases within Buildingeye’s <br />AgencyCounter platform. Currently, the AgencyCounter platform only hosts planning and permit <br />applications. Whereas planning and permit applications are accessible to the public, code enforcement <br />cases will only be accessible to staff. <br />Together, these changes will improve the City’s ability to compile information for City Council, staff, and <br />public use, improve customer service and foster strategic decision making. <br />FISCAL IMPACT <br />City staff seeks to increase the current agreement with Buildingeye by $50,000, with a total agreement <br />amount not to exceed $148,350. Funding for this agreement included in the City’s GIS operating budget <br />and is funded by dedicated permit fee revenue. The term will remain the same as stated in the original <br />agreement. <br />Amount Term <br />Original Agreement $98,350 April 24, 2024-April 23, 2028 <br />Amendment No. 1 (Proposed)$50,000 April 24, 2024-April 23, 2028 <br />Total $148,350 April 24, 2024-April 23, 2028 <br />ENVIRONMENTAL REVIEW <br />This activity is not a project under California Environmental Quality Act (CEQA) as defined in CEQA <br />Guidelines, section 15378, because it has no potential for resulting in either a direct or reasonably <br />foreseeable indirect physical change in the environment. <br />6.H. - Page 2 of 35 <br />113