Agmt25 Invoice Cloud, Inc. - Laserfiche WebLink

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REV: 03-27-25 MI h. The Payer will register with the Service using the authentication method designated by Biller. i. Linking Accounts - After registering with the Service, the Payer will be able to login into their account(s). If the Payer has multiple accounts and uses the same authentication information for all accounts, the Payer will be able to link their account and view from a single registration. The Payer will then have the option to choose which account they would like to pay or view in further detail. j. The Payer will receive an email confirmation of payment after any payment process. k. The Payer will have the ability to search and access historical bills once they register with the Service. The Service will store twenty-four (24) months of rolling history from the point of Biller’s first invoice file upload to the Service. This includes invoice history and account history. l. Payers who have scheduled a payment or registered for AutoPay will receive email notification from the Service of pending payments. m. The Service includes shopping cart functionality. n. The Service will allow the Payer the option to elect paperless billing. o. A Payer registered for paperless billing will be automatically placed back on paper billing if their email address is undeliverable; notification of the Payer’s undeliverable email address will be sent to Biller via email. p. Billers will have the option to enable an in-line Donations Invoice Type: Payers can make a one-time monetary donation to a particular fund, in addition to their primary bill payment, which appears as a line item on the transaction receipt. Biller may choose from several configuration options including but not limited to, round up, fixed amount, other donation amount, start and end date. IC supports up to 10 unique donation invoice types with logo and informational text box. Changes are made by request through the HelpDesk. Transaction reporting is made available in the Biller Portal. Biller may choose to deposit donation funds into a separate bank account. q. Biller website online form URLs: Virtual site configuration allows for Biller specific URLs, text and images on the landing page Welcome Message area and Right-Side Menu (right menu not rendered in the mobile view). 4. Biller Portal The Biller Portal is our comprehensive administrative portal where Biller staff will have access to reporting, reconciliation, view SaaS product release notes and send feedback, customer profile management tools, search real time payments, manage customer email templates, contact support, sign up for training, and other general reporting functions. Customer Profile – Management Tools (subject to applicable user permissions) o Ability to assist a customer with payments using a new or saved payment method ATTY/AGR.2025.049/Invoice Cloud (Page 13 of 39)