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REV: 02-27-25 MI <br />request of Consultant, City shall provide Consultant with documentation reasonably <br />satisfactory to Consultant verifying compliance with this Section. <br />3.1.5.4.City hereby grants Consultant the full right, power and authority to request, receive and <br />review any Data or records reflected in a Transaction report. City represents and <br />warrants that it has the full right and authority to grant these rights. <br />3.2.Custom Payment Processing Solution - Should City require a different payment processing <br />solution than Consultant’s designated standard solution, City will pay an initial custom <br />development fee to establish the integration as well as an increase to the annual use fee to maintain <br />the integration across regular maintenance releases of Consultant’s software and City’s custom <br />payment processing solution. The annual use fee does not include significant redevelopment of <br />the integration as may be required for major updates to Consultant’s software or City’s custom <br />payment processing solution. Before commencing any work Consultant will provide a statement <br />of work (SOW) defining the scope of work to be performed, timeline for development, and all <br />associated costs. <br />FEES <br />4.Pricing Adjustments – All pricing listed in this Schedule will be honored during the first twelve <br />months of software services. Any additional/optional services needed after this period will be provided <br />using Consultant’s current pricing schedule at the time the service is requested. <br />5.Software Services <br />5.1.Travel Expenses – Travel and lodging expenses are billed at cost and apply to all meetings; <br />including process, pre-installation, installation, training, and support. Consultant is dedicated to <br />conserving public funds, and ensures any travel costs are required and reasonable. <br />5.2.Customizing Services – Consultant’s software is a customizable off the shelf system (COTS), <br />and has been designed to meet all common needs of local governments. Should the need occur, <br />Consultant may provide custom enhancements to the software on a time and material basis. No <br />work shall be performed without prior written approval of Consultant and City. <br />5.3.Recurring Costs <br />Item Price Comments <br />Software Use Fee $ 13,793.11____Billed Annually. Includes 7 licensed users. <br />FIS Payment Service User Fee $ 420.00____Billed Annually. <br />5.3.1.Software Use Fee – Software Use Fee is billed annually, and provides for use of the software <br />by the specified number of licensed users, software hosting services, customer support, and <br />updates to the software. Additional user licenses are available as follows: <br />$2,000.00 software use fee per license up to 10 total licenses <br />$1,750.00 software use fee per license from 11 to 20 total licenses <br />$1,500.00 software use fee per license above 20 total licenses <br />ATTY/AGR.2025.034/HDL Software LLC (Business License Software and Services) (Page 15 of 25)