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Page 26 <br />a. Holiday programs are programs that provide food, gift cards, gifts and/or other <br />related items around major holidays such as Thanksgiving and the winter <br />holidays. Contractor will refer clients to available holiday programs in their <br />community. <br />19. Provide other information and referrals. <br />a. Contractor will maintain clear, informative, and up-to-date outreach literature <br />describing their Core Services and all methods as to how these services can be <br />accessed (e.g., in person, online, phone, etc.). Contractor will develop <br />collaborative relationships with other community providers and maintain staff <br />knowledge of community resources. <br />b. Contractor will provide information and referrals to clients for a variety of services <br />such as behavioral health services, financial education and asset development <br />services, employment services, health services, home repair, and other <br />resources that can provide services that may be helpful to Core Service Agency <br />clients. <br />c. Contractor will maintain current agency information in 211, SMC-Connect <br />(https://www.smc-connect.org), and other public listings of community resources. <br />Contractor will also maintain a website that provides basic information about <br />location, contact information, services, and hours of operation. <br />Tier 3: Additional Direct Services as Core Service Agency Funding Allows <br />The following are additional optional services that the Contractor may provide directly using <br />Core Service Agency funding. The services may be provided in addition to or instead of <br />providing referrals as resources allow, provided that the services in Tier 1 are not adversely <br />impacted. <br />20. Provide and/or distribute additional food. <br />a. Contractor may provide additional food resources including, but not limited to, <br />administering and/or participating in distributions of food sourced from Second <br />Harvest or other resources, and/or maintaining a stocked pantry of non- <br />perishable and perishable foods. <br />21. Administer a program to provide necessary material goods. <br />a. Contractor may provide basic necessary material goods such as clothing, <br />diapers, and other goods to meet emergency needs on an emergency basis to <br />clients with immediate unmet material needs. <br />services, employment services, health services, home repair, and other services, employment services, health services, home repair, and other <br />resources that can provide servresources that can provide services that may be helpful to Core Service Agency ices that may be helpful to Core Service Agency <br />ATTY/AGR/2025.134/ CORE SERVICE AGENCY CONTRACT (SMC AND RWC) <br />REV: 06-04-25 VR Page 26 of 48 <br />6.L. - Page 29 of 51 <br />126