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ELEMENT 2 – ORGANIZATION <br /> <br />Sewer System Management Plan Audit (8/2/21 to 8/2/24) Page 17 of 47 <br />FINDINGS (Element 2: Analysis) <br />SSMP Element AT. D-2 <br />COMPLIANCE <br />q Limited staff resources for both O/M and emergency opera[ons. <br />q Assess element narra[ve and improve as necessary for 2025 SSMP Update. <br /> <br />IMPLEMENTATION <br />q None <br />EFFECTIVENESS <br />WDR RECOMMENDATION <br />Improve tes[ng (at least annually) and documenta[on for aper-hours spill no[fica[on system for 2025 <br />SSMP Update <br />To help measure effec[veness and align with available industry standard guidance, the City should <br />check/verify the following, make adjustments as necessary, and include any changes in the next <br />required SSMP update: <br />q Have there been instances when a service call for a spill was not properly routed to <br />response personnel? <br />q Was all spill response ac[vity documented/prepared for LRO? <br />q Have there been any changes in assigned responsibili[es for implemen[ng the Sewer <br />System Management Plan? <br />q Is there a process in place for ensuring all contact informa[on remains up to date? <br />q Is a process established for ensuring that org. chart is current? <br />RESILIENCE <br />WDR RECOMMENDATION <br />To provide resilience and align with available industry standard guidance, the City should check/verify <br />the following data, make adjustments as necessary, and include any changes in the next required <br />SSMP update: <br />q Designate more than one LRO to help ensure full and con[nuous coverage of du[es. <br />q Ensure more than one staff member can implement and be responsible for specific Sewer <br />System Management Plan elements. <br />q Periodically review contact informa[on throughout this element for ensuring data is up to <br />date <br /> <br />ATTY/RESO.0077/CC RESO SEWER SYSTEM MANAGEMENT PLAN - EXHIBIT A <br />REV: 07-14-25 LF <br /> <br />Page 187 of 317