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COMMUNICATION PROGRAM <br />© 2025 Fischer Compliance, LLC. All rights reserved. Sewer System Management Plan licensed for Redwood City use only Page 58 of 59 <br />agencies of the SVCW JPA including the Cities of San Carlos and Belmont, and West Bay Sanitary District for <br />emergency mutual aid assistance. <br />EFFECTIVENESS <br />The City utilizes the following Key Performance Indicators for measuring effectiveness of this Element: <br />• Does the City place all SSMP action items on the agenda for regular City Council meetings? <br />• Does the City have signage, or other means, readily available to notify the public of environmental or <br />public risk factors related to a sewage spill? <br />• Does the City review and update publicly available information regularly? <br />IMPLEMENTATION PLAN/SCHEDULE <br />No. Plan Schedule Responsible Party <br /> E&T PWS <br />11.1 Ensure the City Council approves the <br />SSMP per schedule. <br />Every 6 years <br /> X <br />11.2 Ensure the SSMP is posted on the <br />City website and the link functions <br />properly. <br />Annually <br /> X <br />11.3 Ensure Sewage Spill Warning signs <br />are readily available to communicate <br />with the public when necessary <br />Annually <br /> X <br />RESILIENCE <br />Resilience is addressed in Element 11 by: <br />• Use the SSMP as a tool to communicate to the public how the City is managing the system. <br />• Maintain a consistent presence in the service area by attending community events or issuing periodic <br />newsletters or other communications to the public. <br />• Make it clear and easy for the public to contact the City. <br />APPENDIX 11 INCLUSIONS <br />• None <br /> <br />ATTY/RESO.0077/CC RESO SEWER SYSTEM MANAGEMENT PLAN - EXHIBIT A <br />REV: 07-14-25 LF <br /> <br />Page 65 of 317