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When working with an influencer: enable them to collaborate to maximize their potential. <br />They may need help developing practical solutions. Because they can struggle with <br />details and follow-through, organizing projects with short timeframes can be helpful. <br />Adopting Flexible Communication Styles <br />Wherever you fall in this framework, your goal should be to adapt your style of <br />communication to meet the needs of your employees. <br />For example, many leaders are naturally direct communicators. <br />However, a direct communication style may be counterproductive when working with <br />colleagues who lean toward a steady or influencer-style of communication. For an <br />influencer, for example, an unwillingness to share weekend plans may be seen as lack <br />of interest in their well-being. A direct, “tell-it-like-it-is” style of communication may be <br />interpreted as overly critical to an employee who is sensitive to criticism, no matter how <br />constructive. <br />How can you adopt a more flexible communication style? <br />Be honest with yourself about how you communicate. Honest self-assessment, as <br />difficult as it can be, is always the first step to embracing necessary change. <br />Analyze past miscommunications to think about what went wrong. Again, be honest <br />about the part your communication style might have played in that situation. Identify <br />ways that you might have approached the situation differently to achieve a more <br />constructive outcome. <br />Practice active listening. Active listening requires clearing your mind of potential <br />responses so you can really hear the other side of the conversation. Repeating back <br />what you heard (“what I hear you saying is…”) before you reply lets the other person <br />know they were heard. <br />Misunderstandings and miscommunications are an inevitable part of human <br />interactions. However, by thinking about how you communicate — as well as what you <br />communicate — you can create a team environment conducive to open, productive, <br />professional conversations. And doing so will keep your team engaged and your <br />organization on the road to success. <br /> <br />Read the full article here <br /> <br /> <br />4.A. - Page 8 of 21 <br />10