Reso25 16350 - Laserfiche WebLink

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CITY OF REDWOOD CITY REVENUE SERVICES MANAGER (Continued) 2 remittances to account statements to ensure receipt of the appropriate payments, and overseeing the utility billing process. 2.Participates in the development and implementation of goals, objectives, policies, and priorities for the division; recommends within departmental policy, appropriate service and staffing levels; recommends and administers policies and procedures. 3.Participates in the development, administration, and oversight of division budgets including forecasting revenues and controlling expenditures. 4.Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and makes recommendations to the Assistant City Manager of Administrative ServicesFinance Director. 5.Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees on performance issues; recommends and implements disciplinary procedures as necessary. 6.Monitors and reviews financial records and reports related to tax revenues; reconciles remittance of tax payments to ensure that appropriate payments are received by the City. 7.Oversees business licensing fee process as well as other licensing and permitting fee processes pursuant to City ordinances and other regulatory requirements; ensures proper remittance of fees to the City. 8.Manages the utility billing function; oversees and administers the implementation of revisions to the fee structure; addresses the most difficult and complex customer service issues and problems related to utility billing. 9.Balances subsidiary ledger activity to the general ledger; resolves cash and revenue reconciliation issues. 10.Provides information to other City departments and divisions regarding revenue services policies and procedures; interprets policies and procedures for departments. 11.Provides highly complex staff assistance to the Finance DirectorAssistant City Manager; develops and reviews staff reports and other necessary correspondence related to assigned activities and services; gives oral presentations to the City Council as well as various commissions, committees, boards, and other stakeholders. ATTY/RESO.0086/CC RESO AMENDING THE CITY CLASSIFICATION, SALARY AND WAGE PLAN (LEAD LANDSCAPE GARDNER, PRINCIPLE & SENIOR PLANNER, REVENUE SERVICES MANAGER) - EXHIBIT A REV: 08-14-25 MI