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18 <br />V.ADMINISTRATIVE PROVISIONS <br />A. NOTICES <br />Each notice, which the Developer is required to provide to a Project site occupant, shall be <br />personally delivered or sent by certified or registered first-class mail, return receipt requested and <br />documented in the case file. Each notice will be written in plain, understandable language. Each <br />notice will indicate the name and telephone number of a person who may be contacted for answers <br />to questions or other needed help. All notices will be provided in the preferred language of the <br />tenant. <br />There are three principal notices: <br />1) Information Statement <br />2) Notice of Relocation Eligibility <br />3) Vacate Notice <br />The Informational Statement is intended to provide potential displacees with a general written <br />description of the Developer <br />conditions of eligibility, noticing requirements and appeal rights (Exhibit C). <br />A Notice of Eligibility (NOE) will be distributed to each tenant. The NOE to the residential tenants <br />contains a determination of eligibility for relocation assistance under specific relocation programs <br />and a computation of maximum entitlements basedon information provided by the affected <br />household and the analysis of comparable replacement properties identified by relocation staff. <br />The NOE to the storage unit tenants will provide information on the authorized Fixed Payment <br />Amounts, the claims process, and an offer of assistance in securing a mover to conduct the move, <br />if the tenant chooses that option. <br />No lawful occupant will be required to move without having received at least 90 days advance <br />written notice of the earliest date by which the move will be necessary. The 90-day vacate <br />notice will either state a specific date as the earliest date by which the occupant may be required <br />to move or state that the occupant will receive a further notice indicating, at least 60 days in <br />advance, the specific date of the required move. A date-specific vacate notice will not be issued <br />to any residential tenants before comparable replacement dwellings have been made available <br />to them. <br />In addition to the three principal notices, relocation staff will issue timely written notification in <br />the form of a Reminder Notice, which discusses the possible loss of rights and sets the expiration <br />date for the loss of benefits to those persons who: <br />1) are eligible for monetary benefits, <br />2) have moved from the acquired property, and <br />3) have not filed a claim for benefits. <br />A Reminder Notice will be issued to all non-responsive residential and storage tenants no later <br />than within the last six (6) months prior to the filing expiration date. <br />B. PRIVACY OF RECORDS <br />All information obtained from tenants is considered confidential and will not be shared without <br />ATTY/RESO.0024/PC RESO 901 EL CAMINO <br />REV: 04-11-25 VR