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Page 16 of 42 <br />(11) A detailed listing of reasonable rules of conduct and occupancy <br />which shall be in writing, shall be consistent with federal and state law, and shall be provided to <br />each Resident upon occupancy; <br />(12) A parking management plan which details, among other things, how <br />parking spaces will be assigned, how guest parking will be handled and how parking will be <br />managed to encourage Residents to use their assigned parking spaces; <br /> <br />(13) Procedures for maintenance and management of the Affordable <br />Development; <br /> <br />(14) Procedures for dealing with Resident and neighborhood issues or <br />concerns; and <br /> <br />(15) Such other requirements and criteria/procedures as the City may <br />determine appropriate. <br /> <br />Section 5.2 Management Agent; Periodic Reports. <br />(a) The Affordable Units shall at all times be managed by an experienced <br />management agent, with demonstrated ability to operate residential facilities like the Affordable <br />Development in a high quality, decent, safe, and sanitary manner. The Affordable Developer shall <br />for the entire Term of this Agreement ensure that the management agent of the Affordable <br />Development has demonstrated experience and ability in operating and managing similar mixed- <br />income housing projects in the State of California and not less than two (2) years’ experience with <br />resident income certification procedures outlined in Article 3 or similar experience (“Management <br />Agent”). Notwithstanding anything to the contrary herein, if the management agent does not meet <br />the qualifications specified above or the City and Affordable Developeragree that the management <br />of the Affordable Units must be transferred to another entity pursuant to Section 5.4(a) below, then <br />the Affordable Developer shall contract with a new management agent or subcontract with a <br />management agent that: (a) is a California entity whose primary business purpose is the <br />construction, operation and management of affordable multifamily housing, or an affiliate thereof; <br />(b) has not less than two (2) years' experience in owning, operating and managing affordable <br />housing projects in the eleven county San Francisco bay area; and (c) the proposed management <br />agent has no record of repeated defaults, material maintenance problems, housing or building code <br />violations, or substantiated fair housing complaints at properties it owns or operates. The Parties <br />agree and acknowledge that the City will have the right to disapprove a proposed management <br />agent that has a record of defaults, maintenance problems, housing or building code violations, <br />and/or substantiated fair housing complaints at properties it owns or operates. <br /> <br />(b) The initial management agent for the Affordable Units shall be identified <br />by the Affordable Developerat least ninety (90) days before the Affordable Developer commences <br />leasing activities for the Affordable Units. For any change in the Affordable Units Management <br />Agent, the Affordable Developer shall submit for the City's reasonable approval the identity of any <br />proposed Affordable Units Management Agent who meets the criteria in subsection (a) above. The <br />Affordable Developer shall also submit such additional information about the background, <br />experience and financial condition of any proposed Affordable Units Management Agent as is <br />reasonably necessary for the City to determine whether the proposed Affordable Units <br />ATTY/RESO.0024/PC RESO 901 EL CAMINO <br />REV: 04-11-25 VR