Agmt26 Ensight Technologies, LLC - PARCS System

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REV: 01-05-26 LR o The pay stations are equipped with a secure cash vault locking system. The cash vault system is located behind the outer door of the bottom cabinet which is secured with reinforced steel. The vault door is made of armored steel. The lock is an advanced, four-point locking point system. Flowbird offers an electronic lock option giving clients more control in the collection process. o All parts are modular and plug and play in design. Most parts are easily replaced with the use of a screwdriver in under 2 minutes. o The CWT offers an optional motion activated light bar, which fully illuminates the patron interface of the meter and provides a light source for evening payments, allowing the patron to use the light source to find their source of payment in a wallet, or in a purse. In addition, when the top maintenance door is opened, the light bar acts as the source of bright light shining into the pay station, allowing the technician great visibility, without having to hold a flashlight. Other Details o The system can accommodate various rate structures from the City. The proposed pay station can display different rates and policies. Flowbird can provide the patron with different zones for payment, "Loading Zone" or "Regular Parking" prior to beginning their session. Once they select the correct rate type, their session will begin and be charged accordingly. o Flowbird will ensure to provide all new equipment to the city. o Flowbird's back-office parking management system provides all the required functionality including remote changes, reports on pay station activity, and maintenance work order tickets. o All transactions occur in real-time and are made available to the enforcement system right away. III. Risk Management Flowbird is PCI-DSS Level 1 certified. Flowbird follows the guidelines from the PCI-DSS standard and have regular penetration tests performed by external companies. These penetration tests are conducted both by systems and humans. Flowbird’s back office management solution is reviewed by an external security audit every year and is under scheduled scans on a regular basis to detect any vulnerability. To ensure security of the wireless information, Flowbird uses high levels of encryption at the pay station and server levels on any sensitive customer data. In addition, Flowbird minimizes risk for customers by reinforcing security policies and control processes through the following actions: Vulnerability Scans As part of Flowbird’s security policy, external vulnerability scans are performed on all public IP addresses and interfaces where Flowbird Banking Services are ATTY/AGR.2026.001/EnSight Technologies (Parking Access and Revenue Control System (PARCS)) (Page 152 of 167)