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REV: 01-05-26 LR <br />B. Passing Acceptance testing, even if performed in the presence of the Owner or <br />Owner’s Representative, does not relieve the Contractor of the responsibility to <br />provide a system in accordance with the Specifications. <br />C. Promptly correct all problems encountered at no cost to the Owner. <br />D. Thirty (30) Day Operational Test and Final Acceptance <br />1. After go-live date, the Owner will conduct an operational test for thirty (30) <br />days. <br />2. Performance Standards: <br />a. System is fully operational without downtime or programming <br />problems for the complete monthly reporting cycle. For each down- <br />time period of between one hour and eight hours, or programming <br />problems that delay the report cycle, two days will be added to the test <br />duration. <br />b. All reports correlate 100% with credit card reconciliation. <br />3. Maintain detailed records and a logbook of all tests, events, and issues to <br />be provided to the Owner upon completion of the tests. <br />3.3 INSTRUCTION AND TRAINING <br />A. Fully instruct the Owner’s designated personnel in the operation, adjustment, and <br />maintenance of all MSM products, equipment, and systems. <br />B. Coordinate scheduling of on-site and in-person instructional classes with Owner’s <br />designated personnel to avoid conflicts and peak-period personnel demands. <br />C. Submit a proposed instruction schedule prior to equipment installation. Owner <br />will tentatively approve or suggest changes to the training schedule. <br />D. Ample time should be allotted within each session for the instructor to fully <br />describe and demonstrate all aspects of the MSM system and allow Owner <br />personnel to have hands-on experience with the MSMs. <br />E. All instruction courses will consist of classroom instruction and actual “hands-on” <br />experience. Classes will be set up in a room designated by the Owner. <br />F. Provide experienced instructors that speak fluent English in a clear precise <br />manner. <br />G. Provide all documentation required for instructing Owner personnel. The Owner <br />retains the right to copy training materials as frequently as required for ongoing <br />internal use only. <br />ATTY/AGR.2026.001/EnSight Technologies (Parking Access and Revenue Control System (PARCS)) (Page 59 of 167)