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REV: 01-05-26 LR <br />E. All instruction courses will consist of classroom instruction and actual “hands-on” <br />experience. Classes will be set up in a room designated by the Owner. <br />F. Provide experienced instructors that speak fluent English in a clear precise <br />manner. <br />G. Provide all documentation required for instructing Owner personnel. The Owner <br />retains the right to copy training materials as frequently as required for ongoing <br />internal use only. <br />H. Provide an instructional notebook or user’s manual to accompany every <br />instruction course. Submit a hard copy and electronic version of all manuals <br />(operation and maintenance) written in common English with appropriate photos, <br />diagrams, and schematics to supplement the text. <br />I. Training categories: <br />1. Maintenance. <br />2. Enforcement. <br />3. Administration. <br />J. Provide hard copies and electronic operation and maintenance manuals for all <br />components. <br />END OF SECTION 11 12 48 <br />Copyright 2026 Walker Consultants. All rights reserved. No part of this SECTION 11 <br />12 48 may be reproduced in any form or by any means without permission from Walker <br />Consultants, except as expressly authorized for use by the City of Redwood City for <br />internal and project-related purposes and for public disclosure as required by law. <br />ATTY/AGR.2026.001/EnSight Technologies (Parking Access and Revenue Control System (PARCS)) (Page 77 of 167)