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City of Mountain View <br />Bid No. R251048 Page 53 <br /> <br /> <br /> <br />The online ICAP form requests information about the Library’s physical processing and/or MARC <br />record needs for print materials, such as label location, laminate/jacketing needs, call numbers <br />and/or circulation item record specifications. With grids, can tailor most cataloging and <br />processing needs at the collection, audience, and/or book binding level within a single account. <br /> <br />Using the Library’s iCAP responses, our team creates a BookMARC profile for any account <br />requiring specific cataloging and processing (e.g., spine labels, covers, or full cataloging records). <br />Cataloging profiles can be refined by type (fiction or non-fiction); by collection (Adult, Young <br />Adult, Juvenile, or Easy); and by genre (Graphic Novel, Fantasy, etc.) to reflect the Library’s <br />collection. <br /> <br />Because we profile processing and/or cataloging at an account level, we apply specified <br />processing and/or cataloging services to any item ordered on a processing/cataloging <br />account. We can change your account profile upon written notification. <br /> <br /> <br />IX. ACQUISITIONS AND INVOICING <br />Describe your ordering process, in what formats one can receive orders, invoice services, EDI and <br />ASN capabilities, claims process, replacement items process, and shipping options. <br />Ordering process <br />Ingram accepts electronic ordering via email attachment, via EDI – Electronic <br />Data Interchange, and via ipage. Please send emails with attached orders to: <br />ILS.orders@ingramcontent.com. <br />Invoicing <br />Invoices list informaƟon for each Ɵtle in the following order: <br />1. quanƟty ordered and shipped <br />2. author <br />3. Ɵtle <br />4. publisher <br />5. ISBN/EAN <br />6. Unit list price <br />7. Discount <br />8. Unit net price <br />9. Extended price <br /> <br />We list invoice items alphabetically by author or title, per your request. All invoices include an <br />invoice number and date, order entry number, and Ingram’s Federal ID number. They also include <br />Library name, ship to and billing account addresses and numbers, and purchase order number <br />(can be up to 22 characters in length). Order data includes shipping warehouse and location, <br />carrier, ship date, number of cartons, and total weight of order. <br /> <br />    <br />   <br />ATTY/AGR.2025.331/Ingram Book Group LLC (Ingram 2025) (Page 15 of 30)