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Page 6 of 12 <br />Skydio Care package that you have purchased. The S2+ Skydio Care One (1) Year package <br />and the X2E Skydio Care Enterprise One (1) Year package both come with a twelve (12) month <br />Coverage Period. The S2+ Skydio Care Two (2) Year package and the S2+ Skydio Care <br />Enterprise Two (2) Year package both come with a twenty-four (24) month Coverage Period. <br />The X2E Skydio Care Enterprise Three (3) Year package comes with thirty-six (36) month <br />Coverage Period. For consumers, the Coverage Period will begin on the date of delivery of the <br />Covered Drone, and not on the date of your purchase of Skydio Care. Consumer Skydio Care <br />packages may be purchased within thirty (30) days of your purchase of the Covered Drone at <br />Skydio’s sole discretion. For enterprise, the Coverage Period will begin on the shipping date, <br />and must be purchased on the same Order Form as the Covered Drones. “Order Form” means <br />a written ordering document, executed by both you and Skydio, specifying products and <br />services. <br />COVERAGE AREAS <br />The Services are only available to customers that purchase and operate the Covered Drone <br />exclusively in the United States and Canada. <br />EXCLUSIONS <br />Skydio Care does not apply to, and Skydio has no obligation for, the following: <br />●Damage caused by reckless, abusive, willful or intentional conduct; <br />●Damage caused by or as a consequence of engaging in illegal activities; <br />●Direct or indirect loss caused by force majeure including but not limited to acts of God, <br />pandemic, war, military action, riot, coup, and terrorist activities; <br />●Software or hardware updates to the drone obtained from a third-party; <br />●Modification or repair at a repair center not operated by or approved in writing by Skydio <br />except where state laws allow otherwise; <br />●Unauthorized disassembly, attempts to open the casing, taking apart or removing <br />components from the drone, except as expressly authorized in writing by Skydio; <br />●Any drone or component thereof if such drone’s serial number or other identifying marks <br />are removed or altered; <br />●Normal wear and tear, including cosmetic damage such as scratches, dents or chips; <br />and <br />●Failure to replace consumable parts such as propellers in accordance with Skydio <br />guidelines. <br />Note that the exclusions for Skydio Care differ from the exclusions for the Limited Warranty. If <br />you submit a claim under the Limited Warranty, the exclusions for the Limited Warranty will <br />apply. If you submit a claim under Skydio Care, the above exclusions will apply. <br />Skydio reserves the right to deny any of the Services in cases where its products, including but <br />not limited to its drone products, are used in a manner to intentionally or recklessly harm or <br />injure persons, animals, property, or against the interests of the United States, its citizens, and <br />its government. <br />Skydio reserves the right to deny any of the Services when you are verbally abusive, abusive in <br />writing, and/or physically abusive towards any Skydio employees and representatives. <br />ATTY/AGR.2026/Amend. No.1/Axon Enterprise, Inc. (Axon Purchase Agreement Amendment) (Page 36 of 69)