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REV: 05-04-26 MI <br />9.2.3. Provide businesses with detailed invoicing and options to pay via website, mail <br />and phone. <br />9.2.4. Remit revenue to Client no less than monthly. <br />9.3.Audit Services <br />9.3.1. Identify potential under-reporting and/or misclassified businesses. <br />9.3.2. Audit businesses mutually agreed to by Client and Consultant that are identified <br />as potential under-reporting businesses. <br />9.3.3. Submit audit summaries to Client and discuss further actions. <br />9.3.4. Educate businesses on proper reporting practices. <br />9.3.5. Invoice and collect identified deficiencies. <br />SERVICES – STR Administration Services <br />Consultant will provide the following services. <br />10. Identification and Monitoring <br />10.1. Monitor short-term rental sites to identify new listings and closures. <br />10.2. Match listings to specific parcels using GIS and property tax assessor data. <br />10.3. Identify properties which are already registered and paying taxes. <br />10.4. Provide a visual map of listing locations in Client’s jurisdiction. <br />10.5. Record listing details (including start date, sites linked to, and other information <br />necessary for documenting evidence of short-term rental activity). <br />11. Education, Registration, and Compliance <br />11.1. Notify non-compliant lodging providers of their status and any actions necessary to <br />become compliant. <br />11.2. Provide short-term rentals website with links to FAQs, education packets, and support <br />for registering, filing returns, and making payments. <br />11.3. Follow-up with non-compliant entities and assist as needed to obtain compliance. <br />11.4. Work with Client to identify additional requirements and ensure collection of data <br />necessary for enforcement procedures. <br />12. Operations Management Services <br />12.1. Establish and maintain database of Client’s short-term rental lodging providers. <br />12.2. Receive and process registrations, tax returns and payments in a timely fashion. <br />12.3. Provide lodging providers multiple options for submitting registrations, tax returns, <br />payments, or support requests (including via website, email, mail, phone, and fax. <br />Consultant tax specialists will be available for live interactions Monday through Friday, <br />8:00am to 5:00pm Pacific). <br />12.4. Remit revenue to Client no less than monthly. <br />12.5. Provide Client staff access to website portal offering lodging provider registry inquiry <br />and reporting capabilities. <br />12.6. Endeavor to ensure accurate filings of returns by consistently monitoring returns and <br />educating lodging providers. <br />12.7. Provide analysis reports monthly and annually provide revenue trends and key insights <br />on Client lodging providers. <br />ATTY/AGR.2026/Amend.No.4/Hinderliter, de Llamas and Associates (Amendment No.4) (Page 8 of 13)