Agmt26 Hinderliter, de Llamas and Associates - Amendment No.4

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REV: 05-04-26 MI or approval is necessary for the processing of Transactions by Consultant’s payment processor. “Network” is an entity or association that operates, under a common service mark, a system which permits participants to authorize, route, and settle Transactions among themselves, including, for example, networks operated by VISA USA and Mastercard, Inc., NYCE Corporation, American Express, and Discover. 7.1.2. Client hereby grants Consultant the full right, power and authority to request, receive and review any Data or records reflected in a Transaction report. Client represents and warrants that it has the full right and authority to grant these rights. SERVICES – Business License Administration & Compliance Services Consultant will provide the following services. 8. Operations Management Services 8.1. Establish and maintain database of Client businesses. 8.2. Receive and process applications, renewals and payments in a timely fashion. 8.3. Send renewal notices to active businesses within 30 days of the renewal period end date or at another interval specified by Client. 8.4. Provide businesses multiple options for submitting applications, renewals, payments, or support requests (including via website, email, mail, phone, and fax. Consultant license specialists will be available for live interactions Monday through Friday, 8:00am to 5:00pm Pacific). 8.5. Remit revenue to Client no less than monthly. 8.6. Provide Client staff access to website portal offering business registry inquiry, reporting, and electronic department approval capabilities. 9. Compliance Services: 1) Identify and register businesses which are subject to licensure or taxation, 2) collect known debt as pertains to business license or tax, and 3) identify under-reported tax liability. 9.1.Discovery Services 9.1.1. Develop a list of businesses subject to Client licensure or taxation. 9.1.2. Notify non-compliant businesses of their options to comply or dispute their non- compliant status. Notification and support to businesses will be facilitated through the website, mail, email, phone and fax. 9.1.3. Review information and forms submitted by the business for completion and accuracy, inclusive of any additional required documentation (i.e. home occupation permit). All submissions are filed and stored electronically and made available to Client upon request. 9.1.4. Provide businesses with detailed invoicing and options to pay via website, mail, and phone. 9.1.5. Remit revenue to Client no less than monthly, along with all business applications and any additional documentation. 9.2.Collection Services 9.2.1. Identify businesses subject to Client licensure or taxation which have known debt to Client and have failed to pay within an appropriate time frame. 9.2.2. Notify businesses of their options to comply or dispute their non-compliant status. ATTY/AGR.2026/Amend.No.4/Hinderliter, de Llamas and Associates (Amendment No.4) (Page 7 of 13)