Agda Pkt 2026.07.13 Joint SA PFA

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REV: 06-22-26 MI A key part of the RFP, the Consultant will develop detailed functional requirements, goals, and overall business process expectations that will be important throughout the selection project and throughout implementation. For the processes that are determined to be in scope, the Consultant will work with staff to review, validate and ultimately make decisions on the high-level to-be process definition and those requirements that will serve as a tool for accountability going forward. The Consultant will focus functional requirements on the development and implementation of business processes and will prepare requirements in the form of testable use cases that will have value beyond the procurement phase. Functional requirements will be split into two categories. The Consultant will use its baseline of standard functional requirements for governments. Also the Consultant will develop unique requirements for the City based on policies, future state business processes or any statutory or regulatory requirements. At each step in the business process, the Consultant will determine implementation requirements and document those using a Microsoft Excel template that is aligned to our process maps that will be included in the eventual RFP. The Consultant will focus on functional requirements that define “what” needs to be completed (such as tasks, outputs, interfaces, calculations, processing, etc.) and not on “how” the system or the organization handles tasks currently. The Consultant will focus on a system that allows for future improvement and full utilization of the system tools and built in processes to make the City more efficient. The Consultant will consider business process improvement decisions and incorporate those in the RFP so the procurement presents a clear direction for the City’s project. Task 4B: Process Improvement Workshops The Consultant will collaborate with the City’s team to facilitate a series of business process workshops with focus of identifying potential business process changes and establishing a clear vision for future state business process that is aligned with modern industry best practices. These workshops are intended to provide additional analysis beyond the services that the Consultant completed previously. The Consultant will focus on any processes or policy areas that need additional analysis/discussion or where change is expected to be difficult. The Consultant will include in the workshops both opportunities for how modern systems work within local government, and also include changes to business process or policy. The Consultant will use a three-part approach to guide business process improvement. For the first part, the Consultant will facilitate initial business process or policy discussions Task 4: Develop Request for Proposal (RFP) Duration:1-2 Months On-Site Presence Approximately 25% Onsite Deliverables RFP Document Functional Requirements (Including Goals and Process Expectations) ATTY/AGR.2026/Amend/No.1/GFOA (Amendment No.1) (Page 5 of 14) 7.F. - Page 10 of 20 88