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<br />EXHIBIT "A" <br /> <br />SCOPE OF SERVICES <br />Redwood City PAL <br />Needs Assessment and Organizational Effectiveness Project <br /> <br />Consultant: <br /> <br />Regina Neu <br />Nonprofit consultant <br />1615 Willow Ave. <br />Burlingame, CA 94010 <br />(650) 533-8021 <br />regina@neuconsulting.com <br /> <br />Time Line of Project: <br /> <br />Part One - January through March 2010 <br />Part Two - April - July 2010 <br /> <br />Key Elements: <br />. Governance structure <br />1. Mission/vision/values review and clarification <br />2. Board role and responsibilities (including its relationship with the police <br />department, Parks and Recreation, and City) <br />3. Board development - training, recruitment, and leadership structure/role, <br />board manual <br />4. Legal responsibilities - 990, By Laws, audit, financial oversight <br />. Infrastructure <br />1. Clarity of administrative and program roles and oversight (Police <br />Department staffing, contractors, "civilian" staff) <br />2. Job descriptions <br />. Program <br />1. Community needs assessment (gap analysis) <br />2. Data collection <br />3. Evaluation - how evaluate success, what are the success indicators for <br />PAL <br />4. Marketing/PR - how PAL programs link with RWC strategic plan and <br />youth initiatives <br />. Financial <br />1. Budgeting - operations budget, clarity of "true" revenue and expenses <br />2. Fundraising - assessment and plan <br />3. PAL building maintenance and usage <br /> <br />Agreement over $10K 8 <br />City Attorney Approved Version 111803 <br />