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<br /> <br />. <br /> <br />granlcus. <br /> <br />568 Howard Street, Ste 300 <br />San Francisco, California 94105 <br />415-357-3618 www.granicus.com <br /> <br />Recurring Cost Overview <br /> <br />Monthly Managed Services <br /> <br />Monthly Managed Service Charge:J: <br /> <br />$500.00 <br /> <br />:J:The invoice for the first month's Managed Service Fees will be sent forty-five (45) days after the receipt of a fully <br />executed agreement or the receipt of a purchase order for the up-front costs, whichever comes first. The first <br />month1s Managed Service Fees will be prorated. All invoices are due net 30. If you would prefer to schedule your <br />Managed Service Fees on a quarterly, bi-annual, or annual basis, please contact your sales representative. <br /> <br />Managed Service Overview <br /> <br />Your Monthly Managed Service fee pays for <br />ongoing support and maintainence of your <br />Granicus solution. Below is an overview of <br />the services included. <br /> <br />. Agenda Parser Support & Maintenance (1 <br />Parser) <br /> <br />. OutCast Encoder Support & Maintenance <br /> <br />. Web Integration Support & Maintenance <br /> <br />. MediaManager Custom Support & <br />Maintanence (Refer to Proposal Appendix for <br />Details) <br /> <br />. Continuous Product Upgrades <br /> <br />. Unlimited Access to Online Training for <br />Certified Granicus Users <br /> <br />. Proactive Relationship & Success <br />Management <br /> <br />This Proposal was generated by Kelly Barlow of Granicus, Inc. on 2/5/2010 and it expires on 8/5/2010. <br /> <br />6 of 17 <br />