Agmt10 Center for Youth - Laserfiche WebLink

Browse Search

CONFLICT MANAGEMENT PROCESS Step 1: Direct problem solving between involved parties When CFY staff or other Prevention Partnership members recognize that an interpersonal conflict exists, they should take steps to address the concern directly with the other person/persons involved and try to work out a mutually acceptable resolution. If the attempt to work directly with the other person does not result in a satisfactory resolution, the following steps are recommended. Step 2: Problem solving with Wellness Manager andl or RWC 2020 Staff members should bring all issues of concern to the attention of their direct supervisor for initial discussion and problem solving. If the staff member is an employee of CFY, the supervisor should notify the Wellness Manager of the existence of these issues of concern and the steps being taken to resolve them. If resolution is not reached, agency leadership should be involved. Step 3: Involvement of agency Directors If these previous steps do not result in the resolution of concerns, RWC 2020's Executive Director and the Executive Director of CFY should work together with involved staff members to address and resolve the problem. If the prior steps do not result in the resolution of concerns, San Mateo County BHRS staff will be available for support. At any time in this process, any involved party should feel free to request the involvement of a neutral third party to facilitate communication and problem solving. CFY and/or RWC 2020 will provide staff members with information about how to access the services of a neutral third party. ACCOUNTABILITY RWC 2020 and CFY will meet with the appropriate staff at the beginning of the project to establish a work plan for Prevention Partnership related services. This work plan will include CFY reporting and data collection responsibilities for the year. RWC 2020 and/or the Community Wellness Manager and CFY will meet on a quarterly basis to review the work plan, address changes, resolve problems and address any professional development/training needs for the community. During the term of this contract, RWC 2020/Community Wellness Manager will conduct site visits to observe activities/events as appropriate. PAYMENTS: CFY will submit to Redwood City 2020 a detailed invoice for payment by May 1, 2010 for $18,000 for specified services, to support the community-based AOO prevention effort. See Attachment A. RWC 2020 will approve the invoice within ten (10) business days after the invoice is received or, if there are questions or concerns, notify CFY within that period. Agreement over $1 OK City Attorney Approved Version 012710 11