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Redwood City 2000 URBAN WATER MANAGEMENT PLAN modify the allocation formulas to the desired level. Voluntary Response If the SFPUC determines that voluntary actions will be sufficient to accomplish the necessary reduction in water use throughout its service area, the SFPUC and BAWUA will make good faith efforts to reduce their water purchases to stay within their annual shortage allocations and associated monthly water use budgets. The SFPUC will not impose excess use charges during periods of voluntary rationing, but may suspend the prospective accumulation of water bank credits, or impose a ceiling on further accumulation of bank credits. Redwood City in specific response to a voluntary call for reductions will ask its customers to cutback use through efforts above beyond the DMM in place. Voluntary restrictions and attendant programs will provide reductions up to approximately 10 %. Mechanisms which may be employed include: • Media appeals for customers to reduce use. • Rate adjustments. • Water Allocations tailored to each customer. Mandatory Response Under more severe drought conditions SFPUC and BAWUA may determine that mandatory actions will be required to accomplish the necessary reduction in water use. Under these mandatory restrictions, Redwood City must reduce its consumption to specified levels. Under the IWSAP, cutback targets are determined by a fixed formula when restrictions are under 20% SFPUC system -wide. Formulas adopted in the IWSAP will engender greater cutbacks for Redwood City from current consumption (see Figure 3). To achieve these cutbacks Redwood City's customers should meet specific individual targets. Measures which might be used to reduce water use include: • Media appeals to customers to reduce use. • Water price adjustments. • Mandatory water allocations tailored to each customer (rationing). July 15, 2002 35 Revision No. 1