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6.1 B '� Page 112 EXHIBITA CITY OF REDWOOD CITY BAY AREA LEGAL AID (BayLegal} �, FISCAL YEAR 2010/11 CONTRACT OBJECTIVES Quantifiable Goals to be Provided With Performance Indicators(how you will measure Re uested Funds the uantifiable oal Assist a minimum of 100 Incorporated BayLegal will measure the project goals by Redwood City households where analyzing statistical reports from its client domestic violence is present and assist management database system,Prime. This the survivor in submitting file-ready program allows staff to ttrack all open and closed pleadings in restraining order actions. cases,client demographics,case outcomes,etc. Data is analyzed quarterly to deternune the A minimum of 85%of all temporary effectiveness of the Clinics services. restraining orders requested by Clinic participants will be granted. A minimum of 60%of clinic BayLegal administers post-service surveys to all participants responding to a survey wi11 Clinic clients. This survey process provides key respond that they feel safer after information on clients' impressions of Clinic receiving assistance through the services and how the assistance has had an effect Domestic Violence Restraining Order on their lives. Clinic. Conduct a minimum of two(2)outreach Clinic staff will track the following data: date of and education presentations infornring outreach/presentation,location of Redwood City residents of the services outreach/presentation,target audience,topic, available through BayLegal's Domestic number of attendees,and information/brochures Violence Restrainin Order Clinic. distributed. #of Unduplicated RWC ResidentslHouseholds to be Assisted (Only programs serving individuals may report by individuals. At[others should report by households) For FY 20 1 0-200 1 1,BayLegal will assist a minimum of 125 unduplicated Incorporated Redwood City households through its San Mateo County Domestic Violence Restraining Order Clinic.