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• • <br /> 810 manager's request. Contractor will schedule the On -Call Bulky Item Collection <br /> 811 Service events no more than ten (10) Business Days after Multi - Family Residential <br /> 812 Complex Owner or property manager's request. Contractor will be required to <br /> 813 accommodate the Multi- Family Residential Complex's on -site constraints to ensure <br /> 814 convenient and safe collection events in an effort to maximize diversion and <br /> 815 minimize environmental impacts. <br /> 816 Contractor shall assist Owners and property managers of Multi - Family Residential <br /> 817 Complexes with scheduling events to effectively and efficiently provide the volume <br /> 818 of Collection service to which the complex is entitled annually based on the number <br /> 819 of Residential Premises at the complex. The provision of On -Call Collection of Bulky <br /> 820 Items is not intended to encourage or permit Multi - Family Residential Premises to <br /> 821 reduce the level of regularly scheduled Solid Waste Collection service that has been <br /> 822 previously provided to the complex. If Contractor, in its reasonable business <br /> 823 judgment, concludes that an Owner or property manager of a Multi - Family <br /> 824 Residential Complex is requesting On -Call Bulky Item Collection in order to reduce <br /> 825 its historical level of regular Solid Waste Collection service, Contractor may present <br /> 826 a factual report to Agency in support of an application to decline further requests for <br /> 827 On -Call Bulky Item Collection events at that complex for the remainder of the <br /> 828 calendar year. Agency will review the application and report and determine whether <br /> 829 Contractor may decline all subsequent requests from that complex for that calendar <br /> 830 year or may limit the number of On -Call Bulky Item Collection events it must <br /> 831 provide. Until Agency makes, and notifies Contractor of, its determination, <br /> 832 Contractor is not required to provide additional On -Call Bulky Item Collection <br /> 833 service events to the complex in question. <br /> 834 Contractor will allow the scheduling of On -Call Bulky Item Collection Service events <br /> 835 from January 2 through December 1 of each Rate Year. Contractor may provide <br /> 836 additional On -Call Bulky Item Collection Service events for a Customer beyond two <br /> 837 (2) per Rate Year, and shall be entitled to bill Customer as specified in Attachment <br /> 838 Q. Contractor is required to notify Customer if they have already received the <br /> 839 annually allocated two (2) Collection events within one (1) Business Day of <br /> 840 Customer request. If Contractor fails to notify Customer that they have received the <br /> 841 annually allocated two (2) Collection events, Contractor shall provide the service <br /> 842 and is not entitled to additional Contractor's Compensation from Customer or <br /> 843 Agency for a third or subsequent On -Call Bulky Item Collection Service event. <br /> 844 B. Accepted Materials. Residential Premises may place Solid Waste, Recyclable <br /> 845 Materials, and /or Organic Materials for Collection with the following allowances: <br /> 846 1. Solid Waste, Targeted Recyclable Materials, Organic Materials — Up to two (2) <br /> 847 cubic yards of materials per event, provided that such materials, except as set <br /> 848 forth below have been bagged, boxed, bundled, or containerized by the <br /> 849 Customer. <br /> 850 2. Major Appliances — One (1) large appliance per event (e.g., washing machine, <br /> 851 clothes dryer, refrigerator, freezer). <br /> 852 3. Bulky Items — One (1) large Bulky Item per event (e.g., reusable furniture, <br /> 853 mattresses, four tires). <br /> 854 4. E -Scrap — One (1) item per event (e.g., a computer, computer monitor or <br /> 855 television). <br /> Franchise Agreement for Collection Services with Recology San Mateo County <br /> City of Redwood City <br /> ATTY /AGR/2010.014 <br /> 040510 Page 23 of 115 <br />