Agmt10 Recology San Mateo County

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I I • • 1283 [$ per Ton disincentive payment] x [total Tons of Commercial 1284 Recyclable Material delivered from Agency during quarter] x 2% 1285 [10% - 8 %] 1286 Agency shall pay Contractor the amount due within thirty (30) days of receiving a 1287 request for reimbursement, together with supporting documentation (e.g., reports 1288 on sampling, reports on total tonnage of material in relevant category delivered 1289 from Agency, and evidence of assessment of disincentive by SBWMA and 1290 Contractor's payment to SBWMA). 1291 6.03 CONTRACTOR METHODS OF CONTROLLING CONTAMINATION 1292 A. General. Contractor shall assist in controlling Contamination levels by helping to 1293 educate Customers on acceptable and non - acceptable materials, by monitoring 1294 the contents of Collection Containers and by refusing to Collect Containers of 1295 Targeted Recyclable Materials, Plant Materials and Organic Materials that 1296 appear to exceed the maximum contamination levels in Section 6.02 Table 1, all 1297 as and to the extent set forth in this Section 6.03. 1298 Drivers that dismount from Collection vehicles in order to empty Containers shall 1299 lift the Container lid and observe the contents. If Contamination appears to be 1300 present in excess of the applicable maximum contamination level, the driver will 1301 not empty the Container, but will instead affix a "non- collection notice." The non - 1302 collection notice shall (i) inform the Customer of the reason(s) for non - collection, 1303 (ii) include the date and time the notice was left, and (iii) describe the premium 1304 charge to Customer for Contractor to return and Collect the Container after 1305 Customer removes the contamination. The driver will document the non - 1306 collection event and a customer service representative will update the 1307 Customer's computerized account record to note the event. Upon request from 1308 Customer, Contractor shall Collect Carts that received non - collection notices 1309 within one (1) Business Day of Customer's request if the request is made at least 1310 two (2) Business Days prior to the regularly scheduled Collection day. Contractor 1311 shall be entitled to compensation for the extra Collection service event based on 1312 the costs specified in Attachment Q only if Contractor notifies Customer of the 1313 premium charge for this service at the time the request is made by Customer. 1314 Drivers providing automated collection service shall observe, via the hopper 1315 video camera and monitor system, the contents of the Cart as it is being emptied 1316 into the vehicle. If the driver observes Contamination in excess of the applicable 1317 maximum contamination level, the driver shall affix a "courtesy notice" to the 1318 emptied Cart. The courtesy notice shall (i) inform the Customer of the observed 1319 presence of unacceptable levels of Contamination, (ii) include the date and time 1320 the notice was left, (iii) describe the premium charge to Customer for Contractor 1321 to return and Collect contaminated Containers after Customer removes the 1322 contamination. The next day on which that Customer is to receive service, the 1323 driver shall dismount the Collection vehicle, lift the lid of the Cart and visually 1324 inspect the contents. If the driver determines that the Cart again contains excess 1325 Contamination, the Cart will not be collected. Instead, the driver will record the 1326 non - collection event in the on -board computer system and shall affix a non - 1327 collection notice to the Cart. Franchise Agreement for Collection Services with Recology San Mateo County City of Redwood City ATTY /AGR/2010.014 040510 Page 35 of 115