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• • <br /> 2026 7.11 ENVIRONMENTAL MANAGEMENT PROGRAM <br /> 2027 Contractor shall implement and maintain an environmental management program <br /> 2028 combining several elements to minimize the environmental impacts of its operations in <br /> 2029 the Service Area. Contractor shall provide upon request from Agency a description of <br /> 2030 topics discussed at its bi- monthly environmental team roundtable and training program <br /> 2031 meeting(s) and the semiannual corporate environmental compliance staff meetings. <br /> 2032 Contractor shall provide Agency access to its "Norcal's Environmental and Safety <br /> 2033 Tracking" (NEST) system upon request. Contractor shall provide Agency copies of its <br /> 2034 internal environmental compliance audits, third -party audits and disposition of corrective <br /> 2035 actions, within thirty (30) Days upon request from Agency. <br /> 2036 7.12 ANNUAL ROUTE ASSESSMENT <br /> 2037 Contractor shall conduct a route assessment of the Service Area each Rate Year. This <br /> 2038 comprehensive route assessment shall require Contractor to assess all of its Solid <br /> 2039 Waste, Targeted Recyclable Materials and Organic Materials Collection Customers over <br /> 2040 a one (1) week period during the same month each year for the Term. The assessment <br /> 2041 is intended to annually confirm and update Contractor's data related to Customer <br /> 2042 accounts, service levels and operations, including, but not limited to: (i) number of <br /> 2043 Accounts; (ii) Customer address; (iii) number and type of Containers at each Account; <br /> 2044 and (iv) Collection frequency of each Container at each Account; (v) . Bin and Cart lifts; <br /> 2045 (vi) Drop Box pulls; (vii) service stops; (viii) route hours per year; and (ix) tonnage <br /> 2046 Collected. All service level information related to lifts and pulls will be derived in part <br /> 2047 from Contractors database management system. All route labor hours shall be based <br /> 2048 on total route hours for routes exclusive to each Agency and Tonnage information shall <br /> 2049 be based on actual tons Collected. For routes that service more than one Agency, the <br /> 2050 Tonnage Collected on these routes and total route hours shall be allocated to the <br /> 2051 respective Agencies based on the type and number of accounts and service levels <br /> 2052 attributable to each Agency. <br /> 2053 <br /> Franchise Agreement for Collection Services with Recology San Mateo County <br /> City of Redwood City <br /> ATTY /AGR/2010.014 <br /> 040510 Page 52 of 115 <br />