Agmt10 Recology San Mateo County

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i • 2456 3. Loading. Minimum allowable loading requirements for the Bin and Drop Box 2457 contents shall be approved by the Agency prior to purchase based on the 2458 minimum manufacturer's Toad limits, as specified in Attachment D. 2459 C. Container Labeling. Contractor shall label each Container with white, hot - stamped 2460 lettering, and in -mold or heavy duty vinyl adhesive labels with graphics, illustrations 2461 or artwork that clearly conveys the type of materials (e.g., Solid Waste, Recyclable 2462 Materials, cardboard, mixed paper, Organic Materials, wood waste, metal, etc.) to 2463 be placed in the Container for Collection. The labeling shall be positioned on each 2464 Container so it is visible to the Customer and Collection vehicle drivers on the front 2465 side and top. The labeling shall be durable and weather resistant to outdoor 2466 conditions and have a minimum ten (10) year lifetime. 2467 All Containers shall prominently display information and graphics agreed upon by 2468 Agency, SBWMA and Contractor pursuant to Article 7. 2469 Final Container labeling layout, graphics and text shall be approved by the Agency 2470 and SBWMA prior to distribution to Customers. 2471 D. Cleaning and Painting. Contractor shall be responsible for steam cleaning and 2472 repainting all Containers, except Carts, to present an aesthetically pleasing clean 2473 appearance and to ensure this equipment is safely maintained and operationally 2474 sound. Contractor shall repaint all used Containers within eighteen (18) months of 2475 the Commencement Date and thereafter on an as needed basis. Upon Customer's 2476 request, Contractor shall steam clean all Solid Waste and Recyclable Materials 2477 Containers (or exchange existing Containers with clean Containers) twice annually, 2478 except Carts provided to Residential Premises, which Contractor is not obligated to 2479 clean or exchange. Contractor shall clean all Organic Materials Containers (or 2480 exchange existing Containers with clean Containers) quarterly, except Carts 2481 provided to Residential Premises, which Contractor is not obligated to clean or 2482 exchange. Contractor shall offer additional cleaning (or clean Container exchange) 2483 to Customers requesting such service and shall be entitled to bill Customers for 2484 such cleaning (or Container exchange) as specified in Attachment Q. 2485 Contractor shall be responsible for cleaning Containers at no additional charge to 2486 Customer to ensure that nuisance or public health concerns associated with vectors 2487 are addressed within two (2) Business Days after receipt of notification of said 2488 condition. 2489 If any Container is impacted by graffiti, Contractor shall remedy the situation within 2490 forty -eight (48) hours of being notified. 2491 E. Repair and Replacement. Contractor shall repair or replace all Containers 2492 damaged by Collection operations (e.g., vehicle apparatus interface) within three (3) 2493 Business Days of being notified by Customer or observing the damaged Container. 2494 If the repair or replacement cannot be completed within three (3) Business Days, 2495 the Contractor shall notify Customer and provide a Container of the same size or 2496 larger until the original Container can be replaced. 2497 At no additional cost, Contractor shall replace Customer Carts that have been 2498 stolen, lost, damaged or destroyed within five (5) Business Days. Contractor shall Franchise Agreement for Collection Services with Recology San Mateo County City of Redwood City ATTY /AGR/2010.014 040510 Page 62 of 115