My WebLink
|
Help
|
About
|
Sign Out
Browse
Search
AgdaPkt 2011-03-07
RedwoodCity
>
City Clerk
>
Agenda Packets
>
2010-2019
>
2011
>
AgdaPkt 2011-03-07
Metadata
Thumbnails
Annotations
Entry Properties
Last modified
3/8/2011 2:36:17 PM
Creation date
3/3/2011 4:23:39 PM
Metadata
Fields
Template:
CC Index
CC Index - Document Type
Agenda Packet
Meeting Type
Joint
Agency Type
City Council and Redevelopment Agency
Date
3/7/2011
Jump to thumbnail
< previous set
next set >
There are no annotations on this page.
Document management portal powered by Laserfiche WebLink 9 © 1998-2015
Laserfiche.
All rights reserved.
/
239
PDF
Print
Pages to print
Enter page numbers and/or page ranges separated by commas. For example, 1,3,5-12.
After downloading, print the document using a PDF reader (e.g. Adobe Reader).
Show annotations
View images
View plain text
6.1 C <br /> Page 5 <br /> Enterprise Management System Customer Agreement Page 3 <br /> Infrastructure or facilities. The determination of down -time is based on the Customer notification <br /> to DPT's technical support center during working hours. <br /> (2) In the eventviruses are detected in the Customer's local client environment managed by DPT, DPT <br /> may be required to secure the systems by denying access to infected users. if the virus infection is <br /> traced back to the Customer, the Customer will be invoiced according to the price contained in the <br /> Customer Warranty Agreement for remedying the virus. <br /> (3) Application availability atthe desktop excludes the Customer provided hardware and applies to <br /> only those applications that form part of DPT's Services profile listed in Appendix S. <br /> 6. REPRESENTATIONS AND WARRANTIES <br /> (1) The Customer represents and warrants to DPT that • <br /> (a) It has all corporate authority to enter Into and perform its obligations underthis Agreement; <br /> (b) It is expressly and exclusively responsible for managing Its own business; <br /> (2) DPT represents and warrants to the Customer that <br /> (a) DPT has all corporate authority to enter into and perform its obligations underthis <br /> Agreement <br /> (b) For the systems and software being licensed to the Customer, excluding the Customer <br /> owned /leased software, DPT owns the rights to its systems and either owns or Is licensed to <br /> use, and during the term of this Agreementwlll continue to own or be licensed to use, In the <br /> manner contemplated by this Agreement, any software used in the provision of the Services to <br /> the Customer. DPT hereby agrees to indemnify and hold the Customer harmless from any and <br /> all claims, lawsuits, liabilities, expenses, costs, damages and fees arising from or in <br /> connection with DPT's violation of this warranty. Furthermore, and without limiting the rights <br /> of the Customer under Section 9, if DPT Is In violation of this warranty, DPT will, prior to the <br /> termination of this Agreement and pursuant to Section 9, either procure the right to use the <br /> system or any other software used in the provision of Services to the Customer, or will develop <br /> an alternative approach that does not violate the rights of the other party while providing the <br /> Customer with similar Services. <br /> (c) DPT guarantees that it will Initiate efforts to resolve System problems In accordance with <br /> DPT's standard warranty agreement. <br /> 7. CONFIDENTIALITY <br /> (1) Subject to any contrary requirement of law and the right of each party to enforce its rights <br /> hereunder hi any legal action, each party shall keep strictly confidential, and shall cause and <br /> require Its employees, agents and consultants to keep strictly confidential, any and all information <br /> which it or any of its employees or agents may acquire pursuant to, or In the course of performing <br />
The URL can be used to link to this page
Your browser does not support the video tag.