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CD S City D ata Services 1624 Newbridge Avenue San Matea, CA 94401 www. citvdataservices.com cRvdataservices(rDvahoo. com Rhonda L. Coffman August 30, 2011 Planning, Housing 8 Economic Development Department City of Redwood Ciry 1017 Middlefield Rd Redwood City, CA 94063 , Dear Ms. Coffman, City Data Services' provides web-based data management services. Please find the scope of services and hourly rates for work far Redwood City for Public Services pragrams and projects: SCOPE OF SERVICES — System Maintenance Under the scope oi the maintenance contract, CDS will provide: • Ability to store, display, and summarize individual progrem administration infortnation; • Ability to store, display, and summarize individual program contrad infortnation; • Ability to enter, store, display, and summarize compliance information; • Maintain all database and report elements created under the development contract; • Maintain data backups and download to Redwood City on a detertnined schedule; - Modify database as needed to add or remove fields, or improve presentation of data; • Modify existing reports as needed to meet Redwood Citys requirements; • Provide customer service to Redwood City and their clients throughout the contrect; • PrompUy respond to request for assistance, training, or database repair. • Back up copies can be generated anytime by the City by saving the report pages in pdf form. The monthly maintenance fee is three hundred fifty dollars ($350) per month for public services programs and projects for the term of the agreement. This fee remains constant regardless of the number of users, trainings, units, programs, projects or reports included in the system. HOURLY RATE � Maintenance and ongoing operetions of Redwood Cit�s CDS database are included in the monthly maiMenance fee. Development of new fartns, reports or database functions other than Public Service documents will require charges for new software development. In the unlikely event that additional non-Public Service fortns are required, the typical charge for developing a new fortn or repoR, and integreting ft into the dffiabase, will be $600 per page, vvith discouMs for larger documents. The CDS System Maintenance program is designed to cover all costs of standard development and routine maintenance, updates, and changes, and periodic new reports as required by funders. In the event that development is required that was outside the scope as proposed, such work wouid be billed either by an hourly rate of $150.00/Frc, or by the job as determined by Staff. Upon execution of contract, the first quarter maintenance fee in the amount of $1,050 (one thousand fiRy dollars) is due and payabie along with the development fee. Subsequent invoices are billed quarterfy and require payment within 30 days of submission of invoice. A one percent fee will be incurred for bilis that are 30 days past due. �� Steve Crounse, Partner City Data Services