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Feature Feature Descri tion <br /> Creation of delimited file for import into your billing <br /> Payment Reporting and system and transferred securely by desired method: <br /> Transfer secure FTP, secure portal download. <br /> Archived payment history stored for your reference up <br /> Archived Payment History to 18 months. <br /> Customer has ability to "enroll" for the online service, <br /> Customer Self-Enrollment setting up a username and password to login and pay <br /> for Bills and Payment one or many accounts. Complete self-administration <br /> with "forgot username or pass" functionality. <br /> Ability for customer to receive system generated emails <br /> Email Notifications for certain events: new bill, payment confirmation, <br /> payment failure (ACH return), and more. <br /> InfoSend will process your monthly output and present <br /> Presentment of Bills / copies of bills online for customers to view full detail. <br /> "Push" eBill Includes ability to "push" bill via email to customer. <br /> Customers will have access to their bill history going <br /> Bill History back to a total of 18 months. <br /> Customer has ability to choose paperless billing, <br /> helping you realize major savings. If InfoSend is your <br /> Paperless Billing print and mail vendor, the bills are excluded <br /> automatically from your print file. Otherwise, paperless <br /> status reports are shared on a daily basis. <br /> Ability for customer to store payment account on file for <br /> Customer Stored Payment quick, three-click one-time payments or automatic <br /> Profiles payments. <br /> Ability for customer to self enroll, and InfoSend to <br /> Recurring Payments schedule automatic payments from chosen payment <br /> (AutoPay) account each billing cycle for the amount due. <br /> Human readable summary report of accounts, pay <br /> Payment Summary Report methods and total amounts received by the online <br /> portal. <br /> A daily, weekly or monthly report giving you full <br /> User "Subscription" Report demographic data on your customers: email address, <br /> paperless preference and AutoPay setting. <br /> 2 <br />