Agmt11 Infosend, Inc. - Laserfiche WebLink

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InfoSend's 7,000 SF second production facility is located in Redlands, California. This staffed facility is also owned and operated by InfoSend. Additional Production Facility 1475 W Park Ave • Redlands CA 92373 InfoSend's 25,000 SF Midwest production and disaster recovery facility is located just west of Chicago, Illinois. This facility is used to process mail for clients located in the Midwest or East Coast. The Midwest facility also serves as an out of state disaster recovery facility. Midwest Production & Disaster Recovery 1406 Centre Circle . Downers Grove IL Facility 60515 Overview of InfoSend Services BiIlPrint 8 Mail • Print statements, invoices, letters, postcards, notices, or other various documents. • Laser printing of data in grayscale, spot color, or full color. • Inserts and special flyers can be used to target specific customers. Submit your printed materials or artwork to be printed by InfoSend in grayscale or color. • Quick turn-around of document folding, inserting, presorting, and delivery to the USPS. • Free yourself from the responsibility of adapting to new USPS rules and technologies. eBilling & ePayment • Secure, SSL encrypted Electronic Bill Presentment and Payment (EBPP). • Multiple payment options include checking/savings account (ACH), credit card, and pin-less debit. • E-mail bills or other documents directly to the customer. • Go Green! Eliminate paper bills and reduce the fuel used to deliver them. Integrated Voice Response (IVR) • The IVR service. can be selected as an optional addition to the eBilling & ePayment service. When this is done the same merchant accounts created for the online web portal are used for telephone payments, giving you one source for payment settlement and reporting. • Automate your inbound balance inquiry and telephone payment calls. ■ Outbound calls can also be automated to remind customers that a balance is owed or to assist in collection efforts. Shared Platform Benefits • One data processing platform manages the import and handling of your data files. This core system can then output the information to all delivery channels. • Upload data via our secure website, FTP with optional PGP encryption, or SFTP. ■ Web-based system to track and view samples of print or eBilis before they are sent. • A variety of standard reports can be accessed via web portal or emailed to you. • Create and schedule document messages by customer type or account number. 5