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i <br /> THE CITY OF REDWOOD CITY <br /> INFORMATION TECHNOLOGY SERVICES <br /> SERVICES ORDER <br /> DATE: 4/27/2012 <br /> CUSTOMER NAME: Town of Portola Valley <br /> CUSTOMER ADDRESS: 765 Portola Road <br /> Portola Valley, CA 94028 <br /> Tel: Fax: <br /> Email: <br /> SERVICE COMMENCEMENT DATE: 7/1/2 012 <br /> PRICING: <br /> INITIAL SET UP FEE: N/A <br /> MONTHLY RECURRING CHARGE: $1, 867 . 71 <br /> HOURLY RATE FOR ADDITIONAL SERVICES": 143 . 67 <br /> DURING NORMAL BUSINESS HOURS: 143 . 67 <br /> DURING NON-BUSINESS HOURS: 143 . 67 <br /> '`SUBJECT TO ANNUAL ADJUSTMENT BY RWC <br /> INITIAL SERVICE TERM: 1 year <br /> MISCELLANEOUS: Billed in equal monthly amounts of$1,867.71. Monthly amounts are based on an annual <br /> purchase of 156 hours times 143.67 for a total agreement amount of$22,412.52. <br /> End of year reconciliation: During July 2013, RWC will reconcile the previous fiscal year's purchased hours (156) <br /> against the actual worked hours. RWC will invoice customer for all worked and non-invoiced hours, or refund <br /> customer for all invoiced but non-worked hours. <br /> Capitalized terms not defined herein have the meaning set forth in the General Terms and Conditions <br /> (GTC) attached hereto. <br /> All charges in this Service Order are exclusive of taxes and fees. <br /> By executing this Service Order, CUSTOMER is requesting, and agrees to pay for the Services <br /> identified and described in this Services Order and to be bound by the GTC, which is attached hereto <br /> and incorporated by reference. <br /> 7 <br />