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i <br /> For all supported technologies, RWC will work with manufacturers and vendors to purchase <br /> new, as well as return and replace failed parts, such as hard drives, monitors, printers, etc. <br /> From time to time additional external contractors may be required, such as for larger cabling or <br /> electrical work. RWC will find, coordinate, and schedule the efforts of external contractors. For <br /> all emergency and non-emergency issues during normal business hours, RWC will respond <br /> within four (4) hours, usually faster. RWC will respond with its best effort for all emergencies <br /> during non-business hours. <br /> The individual signing for CUSTOMER represents that he/she is authorized to enter into this Service <br /> Order on behalf of CUSTOMER. <br /> Town of Portola Valley CITY OF REDWOOD CITY <br /> ("CUSTOMER") ("RWC") <br /> i� • ii � <br /> gy u,,,t,c,��,±�:yn:�.ror> BY <br /> Name: Nick Pegueros Name: Bob Bell <br /> Title: Town Manager Title: City ager <br /> Date: June 15,2012 Date: <br /> Attest: <br /> Silvi Vo den, City Clerk <br /> 9 <br />