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l013 — 3 Enmft smmal Executive Summary Key Firdings Based on an analysis of the survey data, Godbe Research offers the following key findings: Issues of Importance When asked what they felt was the most important issue facing Redwood City, most residents felt that 'Creating affordable housing' (15 %) was the most important issue, followed by those who said 'Improving the quality of educa- tion' (10 %), 'Reducing crime' (7 %), 'Improving communication between City Hall and the residents' (7 %), and 'Reducing traffic congestion' (6 %). The least often cited issues of importance were those pertaining to 'Improving library ser- vices' ( <1 %), and'Parking/Lack of parking' ( <1 %). Issues pertaining to 'Improving parks and recreation facilities' were cited by less than one percent ( <1 %) of the respondents. The question was open ended and did not provide respondents specific answers from which to choose. For this type of question, respondents are able to mention any issue, topic, or general response relevant to the question without being constrained by a limited number of options. Satisfaction with City Services The highest proportion of respondents were 'Very' or 'Somewhat' satisfied with 'Overall City services/facilities' (87 %), 'Keeping the city clean' (85 %) and 'Traf- fic law enforcement' (77.9 %). Respondents were least satisfied with 'Availability of affordable housing' with less than fifty percent indicating that they are 'Very' or 'Somewhat' satisfied (44 %). More specifically with regard to respondents level of satisfaction with 'Overall City services/facilities', 40 percent said that they were 'Very satisfied', 47 percent were 'Somewhat satisfied', six percent (6 %) were 'Somewhat dissatisfied', and three percent (3 %) were 'Very dissatisfied'. Four percent (4 %) of the respon- dents either did not know or did not answer the question. City of Redwood City GodyeRwarry Page 3