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(r3 -4 <br />Etembe Swung <br />Usage, importance and The City of Redwood City conducts a general city satisfaction survey on a fre- <br />Satisfaction with Parks, quent b Isis. Tht. goal of each survey is to obtain citizen feedback on general <br />Recreation and Community city services in addtion to detailed opinions on a different city department each <br />Services year. In the current survey, the focus is upon the Park, Recreation and Com- <br />munity Services department. <br />Respondents were asked if anyone in their household had used any Redwood <br />City park, recreation facility, or recreation program in the 12 months prior to <br />the survey. Sixty-five percent (65 %) of the residents indicated the someone in <br />their household had used a Redwood City park, recreation facility, or recreation <br />program, while 34 percent said they had not. <br />When asked to rate the quality of Redwood City's recreation opportunities, ser- <br />vices, and programs. Twenty nine percent (29 %) gave a rating of 'Excellent', <br />and 48 percent thought the recreation opportunities, services, and programs <br />were 'Good'. Fifteen percent (15 %) of respondents rated the recreation opportu- <br />nities in Redwood City as 'Fair', and three percent (3 %) thought they were <br />'Poor'. <br />Respondents who rated Redwood City's park and recreation activities as 'Fair' <br />or 'Poor', in a previous question, were asked to provide a reason for their <br />response. When asked the open ended question, 16 percent of respondents indi- <br />cated that they felt there were 'Not enough suitable parks', 12 percent said <br />'Poor quality/dirty /poorly maintained', and 11 percent felt there were 'Not <br />enough rec. /family activities'. <br />Respondents were also asked to rate the quality of the maintenance of Redwood <br />City's park and recreation opportunities. Similar to the ratings of the recreation <br />facilities, overall, the majority of respondents felt that the maintenance was <br />either 'Excellent' or 'Good' (81 %), while 11 percent rated it as 'Fair', and three <br />percent (3 %) felt that it was 'Poor'. Two percent (2 %) of the respondents had <br />'No opinion'. <br />Using a scale of 0 to 4, where 0 represents 'Not at all important' and 4 repre- <br />sents 'Extremely important', when asked about the importance of park facility <br />City of Redwood City Godbe Rwamh <br />Page 4 <br />