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b6 -i4 <br />Conclusions and Recommendations <br />Table 2. Tracking Survey Results (1999 -2003) <br />. ?'�3P F x,1999 2001 : 2003'-. - %Chain»:% <br />Yes) 59% <br />14% <br />69% <br />65% <br />-4% <br />No <br />41% <br />13% <br />30% <br />34% <br />4% <br />Rsi fi" <br />4% <br />7% <br />3% <br />�?�``•s`fiais <br />- <br />Exceient/Good <br />76% <br />2% <br />75% <br />77% <br />2% <br />-< t' "' Falr/P ` <br />9% <br />16% <br />18% <br />2% <br />l Uted- Obtaiv in`vast i2 inont " <br />C onAfO "o4Po r <br />t <br />I Yes 66% I <br />736 <br />67% <br />I -6% <br />NO 34% I <br />27% <br />I 32% <br />I 5% <br />arvservlcesovera0.'t <br />ExcellenYGood 77% <br />78% <br />79% <br />Many bad <br />I Fair/Poon 4% <br />I <br />10% <br />( 9% <br />( 1% <br />IC6ntact vast 12 <br />with Police <br />Bio/Somewhat problem <br />37% <br />29% <br />23% <br />Yes <br />28% I <br />34% <br />I 28% <br />I -6% <br />No! <br />72% I <br />66% <br />I 72% <br />I 6% <br />Rating police haridOrip of cmlteot <br />Excellent/Good <br />80% I <br />69% <br />75% <br />6% <br />Fair/P <br />17% I <br />29% <br />I 24% <br />I -5% <br />T �• <br />Past vest eontactwith C <br />evioiovae ` � ' r s. t t <br />Ye sl <br />11% I <br />18% <br />I 17% <br />I -1% <br />a - n <br />88% <br />82% <br />I 83% <br />1% <br />Ctwemolovee/Co 9 helofidii'i ► ". <br />� <br />Very /Somewhat Helpful) <br />79% <br />77% <br />I 77% <br />0% <br />I Not Very /Not at all He�ful <br />22% I <br />22% <br />1 20% <br />I -2% <br />tV�e mp IOYaOrCOtiI1C11 `rlMirlbef�00Nr'td011e <br />' 91% <br />Verv/FairtvCourteousl <br />87% I <br />90% <br />1 <br />Fairlv/Very Discourteous <br />9% <br />8% <br />1 4% <br />I -4% <br />City dRedwwd City <br />Godhe Research <br />Page 14 <br />14% <br />12% <br />6% <br />-R% <br />18% <br />13% <br />10% <br />-3% <br />., i <br />8% <br />4% <br />7% <br />3% <br />�?�``•s`fiais <br />10% <br />13% <br />15% <br />2% <br />6% <br />1% <br />-5% <br />C onAfO "o4Po r <br />_ Good CondIUM <br />37% <br />29% <br />26% <br />-3% <br />Few bad soots <br />41% <br />49% <br />51% <br />2% <br />Many bad <br />15% <br />15% <br />18% <br />3% <br />; spots <br />W <br />� <br />Bio/Somewhat problem <br />37% <br />29% <br />23% <br />-6% <br />Small/Not a problem <br />62% <br />70% <br />75% <br />5% <br />u:.a� <br />,. <br />City dRedwwd City <br />Godhe Research <br />Page 14 <br />