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EXHIBIT "A" SCOPE OF SERVICES PROJECT TASKS The RFP outlined five specific tasks for the selected consultant. We agree with all of the elements in each task as listed, and wish to add the following comments and amplifications: Task I - Kickoff Meeting Both John Koeller and Maureen Erbeznik will attend and participate in this all-important kickoff meeting. We anticipate that the meeting will consist of a half-day in which we jointly discuss and reaffirm with RWC staff the goals of the design effort, the RWC limitations that should be considered in program design, and the process by which Task 2 will proceed. Specifically, we will present (either in Powerpoint or another media suitable to RWC) and/or cover the following items: · General historical background of toilet replacement programs in California: types of customer outreach and programs attempted; what has worked and what has not worked (and why); cost history; trends in freeridership; toilet fixture selection and "approved lists"; and any other issues that may influence the design of the RWC program. · Specific conditions within RWC that would influence the direction of a toilet replacement program, including housing demographics, customer interests, outreach choices, etc. · Solicitation of input from RWC staff in the form of open discussion of program alternatives and preferences. We view this portion of the meeting to be the best opportunity to brainstorm alternatives and discuss the elements of other past programs that RWC may find appealing. · Finally, we would begin to see a series of possible program "fits" for RWC that would form the basis for Task 2 analyses. The kickoff meeting would conclude with all parties leaving the meeting with an understanding of specific directions for Task 2. Task 2 - Draft Toilet Replacement Plan The heart of the assignment will be the development of a draft plan that recognizes and incorporates the findings of Task 1 and, at the same time, satisfies the following stated RWC program objectives: · Maximize toilets replaced Agreement over $10K 10 * Waived due to nature of work to be performed City Attorney Approved Version 101003 Peter Igram, PWS Director