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Indude a dr` ' - ' " ' ` " `he reasons for requesting a review , �
<br /> of the debit 6.�.D. - Pag@ 3O �nd documentation to support your
<br /> dispute.(You should retain a copy ot the correspondence and all docu- In addition to the preceding Operating Procedures,our Agreement with
<br /> mentation for your files.)If the inquiry is related to prior correspondence, you includes the following General Terms.If you fail to follow any of the
<br /> be sure to include the control number we previously used. provisions of the Operating Procedures or General Terms,you may incur
<br /> Immediately fax or mail the Sales or Credit Drafts to the fax number or certain liabilities or we may terminate our Agreement.
<br /> address provided on your notification letter.
<br /> If you have any questions,please call the Customer Service number Subject to Association Rules,Services may be performed by one or more
<br /> provided on the last page of this Program Guide.If a Customer Service of our affiliates,including the provision of terminals or other equipment
<br /> Representative informs you that additional documentation is required in and local support functions in connection with this Agreement.
<br /> order to fully review the item,please immediately submit your rebuttal
<br /> and transaction documentation to the fax number or address listed on � �
<br /> the debit notification. You agree to follow all requirements of this Agreement in connection with
<br /> each Card transaction and to comply with all applicable Association Rules.
<br /> From time to time,we may amend the Operating Procedures,by providing
<br /> 11.1. Change of Settlement Number. If you change the Settlement you with at least twenty(20)days'prior written notice,and those provisions
<br /> Account in which you receive the proceeds of your transactions,you must Will be deemed incorporated into this Agreement.However,for changes
<br /> call Customer Service or your Relationship Manager immediately.If you in the Association Rules or for security reasons,certain changes in Card
<br /> accept payment types other than Visa,MasterCard and Discover(such as procedures may become effective on shorter notice.If there are any
<br /> the American Express Card,and TeleCheck Services),you are also inconsistencies between the General Terms and the Operating Procedures,
<br /> responsible for contacting the Associations or companies governing those the General Terms will govern.
<br /> Cards to notify them of this change.
<br /> • You may download"MasterCard Regulations"from MasterCard's website
<br /> 11.2. Change in Your Legal Name or Structure. You must call Customer at:http://www.mastercard.com/us/merchanUsupporUrules.html.
<br /> Service or your Relationship Manager and request a new Agreement.
<br /> • You may download"Visa Regulations"from Visa's website at:
<br /> 11.3. Change in Company DBA Name,Address or Telephone/ http://usa.visa.com/merchants/operations/op regulations.html.
<br /> Facsimile Number.To change your company DBA name,address or
<br /> telephone/facsimile number,you must send the request in writing to the ' You may download"American Express Merchant Regulations"from
<br /> address on your statement. Visa's website at:www.wellsfargo.com/biz/americanexpress.
<br /> 11.4. Other Change(s)in Merchant Profile. You must immediately
<br /> notify us of any change to the information on file with us in your merchant 16.1. We will only be required to settle Card transactions for Card types
<br /> profile,including:(i)any new lines or types of business;(ii)change in specified in your Application.Promptly after presentment of Sales Drafts
<br /> ownership;(iii)closing or liquidation of business or any location;(iv) pursuant to the Operating Procedures,we will initiate a transfer of the
<br /> change in Card processing method(i.e.,paper Sales Drafts to POS Device); applicable settlement funds to you.
<br /> (v)voluntary or involuntary party to a bankruptcy case;(vi)entry into a
<br /> loan or other agreement with a third party that seeks to affect this 16.2. All settlements for Visa,MasterCard and Discover Card transactions
<br /> Merchant Agreement;and/or(vii)change from a business that exclusively Will be net of credits/refunds,adjustments,applicable discount fees when
<br /> conducts card-present retail sales to one that accepts Card sales by mail, due,Chargebacks and any other amounts then due from you.We may
<br /> telephone or Internet transactions.We retain the right to terminate this also set off from any payments otherwise due,any amounts owed to our
<br /> Agreement if you fail to notify us of any change to the information in your affiliates(and/or affiliates of Bank)whether or not arising out of or related
<br /> merchant profile. to this Agreement.
<br /> 16.3. All credits to your Settlement Account or other payments to you
<br /> are provisional and are subject to,among other things,our final audit,
<br /> MasterCard,Visa and Discover have established guidelines,merchant Chargebacks(including our related losses),fees and fines imposed by the
<br /> monitoring programs and reports to track merchant activity such as,but Associations.You agree that we may debit or credit your Settlement
<br /> not limited to excessive credits and Chargebacks,and increased deposit Account for any deficiencies,overages,fees and pending Chargebacks,or
<br /> activity.In the event you exceed the guidelines or submit suspicious may deduct such amounts from settlement funds due to you.Alternatively,
<br /> transactions as identified by an Association or any related program or we may elect to invoice you for any such amounts,net due 30 days after
<br /> reports,you may be subject to:(i)operating procedure requirement the invoice date or on such earlier date as may be specified.
<br /> modifications;(ii)incremental Chargebacks and/or fees;(iii)settlement 16.4. We will not be liable for any delays in receipt of funds or errors in
<br /> delay or withholding;(iv)termination of your Agreement;or(v)audit and debit and credit entries caused by third parties including but not limited
<br /> imposition of fines. to any Association or your financial institution.
<br /> 16.5. In addition to any other remedies available to us under this Agree-
<br /> ment,you agree that should any Event of Default(see Section 23.4)occur,
<br /> Placing Orders. we may,with or without notice,change processing or payment terms
<br /> • To order additional supplies,call Customer Service when you have two and/or suspend credits or other payments of any and all funds,money
<br /> months'inventory left.We will ship you an adequate amount of supplies. and amounts now due or hereafter to become due to you pursuant to the
<br /> The amount of supplies(based on usage)on hand should not exceed a terms of this Agreement,until we have had reasonable opportunity to
<br /> three to six-month supply. investigate such event.
<br /> • In an EMERGENCY,please contact Customer Service using the number
<br /> provided on the last page of this Program Guide.If supplies are sent
<br /> via an express delivery service,the delivery charges will be debited to During the term of this Agreement,you shall use us as your exclusive
<br /> your account. provider of all Services.
<br /> • You are responsible for unauthorized use of sales/credit and summary '
<br /> Media.We recommended that you store all supplies in a safe location. 18.1. You shall be charged fees for Services,which will be calculated
<br /> • You may be charged for supplies and applicable shipping and and payable pursuant to this Agreement and any additional pricing
<br /> handling charges. supplements.You acknowledge that the fees agreed to are based on the
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