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6. SERVICE INTEGRATION: Contractor and a designated HSA representative will <br /> coordinate service delivery so that clients receive timely and accurate services. Contractor <br /> will coordinate training to ensure that its staff is knowledgeable and up to date on the <br /> services provided by HSA, other community agencies and the current needs experienced in <br /> the community. <br /> A. Intake: Contractor shall use a standard form for intake.After addressing any <br /> emergency needs, if Contractor identifies a client as being eligible for CaIWORKs or <br /> other HSA services,that client will be referred to HSA staff for further assistance. If <br /> further Core services are needed, HSA staff will refer the client back to Contractor. If <br /> the client is not eligible for HSA services, then the client remains with Contractor for <br /> services. <br /> B. Release of Information: A signed client consent to services and release of <br /> information between the Contractor and HSA will be obtained. Feedback on <br /> referrals wilt be timely. <br /> 7. WORKING RELATIONSHIP: Contractor will participate in decision-making on issues <br /> that impact Contractor's obligations under this Agreement. HSA encourages communication <br /> between HSA and Contractor staff. <br /> A. Education and Training: Contractor's staff will participate in training provided by <br /> HSA as necessary to improve coordination and delivery of services. <br /> B. Evaluation: HSA and Contractor will develop appropriate measures to assess <br /> the outcome of services <br /> Page 6 of 9 <br /> R EV:02-11-16 <br /> ATTY/AGR.2013.055/County of San Mateo <br />