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� 6.1.D. - Page 4 <br /> 5. Adctitional Services. <br /> Adcfitional Services will be perforrned by RWC only at the requesf of CUSTOMER and will be charged <br /> to CUSTOMER at the RWC fiscal year haurly rate in effect a# the time the Adclitional Services are <br /> perfarmed. The hourly rate for work �erformed during Normal Business Hours, as d�fined belaw, is <br /> established annual[y by RWC far each fiscal year. A surcharge of $25 per hour will be added to fhe <br /> normal business hourly rate for work performed during Non-Business Hours. � - <br /> A. Normal Business Hours: Monday #hrough �'riday, 8:00 a.rr�. through 5:00 p.m, excepf <br /> on the following currently recognized RWC holidays {caiendar dates �ary depending on <br /> fhe year): <br /> • New Year's Day <br /> • Martin Luther King, Jr. Day <br /> • Presider�fs Day <br /> • Mernorial �ay <br /> + 4th of Jufy <br /> • Labor Day . <br /> • Veterans �ay <br /> • Thanksgi�ing Day • <br /> • T�anksgiWing Friclay <br /> • Christmas �ve <br /> a Christmas Day <br /> • New Year�S EV� <br /> 6. Non-Business Hours: All haurs outside of Normal Business Hours, as defined above. <br /> 6. Relfance an Professional Skill of RWC. <br /> RWC represents that it has the necessary professional skil[s to perforrn the Services and Actditional <br /> Services required and CUSTOMER may rely an such skil�s of RWC to c�o and perforrn the work. RWC <br /> will perform all the woric in a professianal manner. " <br /> 7. LIMITATlON OF I.IABILITY <br /> NOTWITHSTAN�ING ANYTHING TO THE C�NTRARY IN THE GTC OR SERVICES ORD�RS, IN <br /> NO EVENT W[LL RWC BE LIABLE FOR ANY DAMAG�S WHATSOEV�R FOR LOS1' PROFITS, <br /> LOST REVENUES, I�OSS OF GO�DWILL, LQSS �F ANTICIPATEQ SAVINGS, LOSS OF DATA, <br /> THE COST OF PURCHAS�NG REPLACEMEMT SERV[CES, OR ANY INDiRECT, lNC[DENTAL, <br /> SPECIAL, CONS�QUENTlAL, �XEMPLARY OR PUNITIV� DAMAGES ARISING OUT OF THE <br /> P�RFORMANCE OR FAILURE TO PERFORM UNDER ANY SERVICES �RDER. FURTHER, RWC <br /> ATTY/AGRJ2413.076/IT BURLINGAME FY 13-14 <br /> REV:06-26-13 MLG <br /> Page 2 of 7 <br />