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. . I . . - time in recent history the Redwood City Police Department is approaching the state and national recommended guidelines for traffic enforcement, and setting performance - measures is the one way to meet the community and department's objectives. Chief Bolanos said, "the use of performance indicators is neither new to Redwood City nor is it unique to law enforcement. It is safe to say that there is no City where it is acceptable for police officers not to take enforcement actions when appropriate. Most of what officers are evaluated on is subjective criteria, whether they exhibit good judgment, whether they respect the rights of others, how they get along with citizens, their peers, and supervisors. It is helpful to have a small component of the evaluation where some objectivity exists. With the shift expectation document and its use of performance measures the Police Department is making its best effort to be responsible to both the needs of its officers and the priorities of the community we serve." Vice Mayor Ruskin thanked the Chief for additional information he provided and said, "where one might think that a traffic officer lies in waiting to give citations for any reason whatsoever in the Code, apparently in your department that is not the case. You have isolated certain kinds of violations which have a high correlation to collisions and injury and death, and that your policy is to have your officers concentrate on those, and also monitored for performance review in that same way, do I understand that correctly?" Chief Bolanos said that was correct, and "the other component of that is in our community oriented philosophy we also have a traffic complaint list that is generated by the traffic - sergeant. Not only do we address the issues brought up by collision rates, but also the complaints generated by our citizens. In response to Council Member Hartnett's question regarding evaluations, Chief Bolanos said it was absolutely possible for an officer to get a good evaluation without meeting the performance measures of one ticket per shift. He said the performance measures were just one component, and if an officer does well in all the other areas, and articulates well why he/she was unable to meet that one criterion there is no doubt he/she could receive an outstanding evaluation. He also answered that shift differentials were considered. Chief Bolanos said the evaluation process was intended to "be a collaborative instrument" to assist the officer and supervisor to serve the community. In response to Mayor Howard's questions, Chief Bolanos described officers participation in PAL, D.A.R.E. and G.R.E.A.T. which takes them away from issuing citations, described how those activities were measured, and said the officers get full credit for those kinds of community services. In response to Council Member Ira's questions regarding performance standards for captains and sergeants, Chief Bolanos said everyone has some kind of performance standards, and described how Sergeants are responsible for addressing the needs of the - community and performance measures of their officers, and captains are responsible for major divisions, and therefore have budgetary performance measure, patrol captain is REGULAR COUNCIL MEETING MINUTE BOOK NO. 56 FEBRUARY 2,1998 MINUTES Page No. 223 PAGE 8