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virtually every type of local government service, including reviews of entire governments as <br /> well as selected studies of individual departments and functional activities. <br /> Management Partners' services include everything required to support a local government <br /> leader,elected or appointed.Our full range of services includes the following: <br /> § Organizational Analvsis and Performance Audits - Also called efficiency studies and <br /> organizational reviews, identifies improvements to an operation's efficiency and <br /> effectiveness. <br /> � Performance Mana ement-Encompasses a wide range of management tools that can be <br /> and often are developed independently of one another, including: performance <br /> management and measurement, process management, performance budgeting, <br /> employee performance evaluation and strategic and process benchmarking. <br /> � Process Im�rovement - Examines the processes by which customers are served, an <br /> important technique for developing a program for operations improvement, including <br /> process mapping. <br /> § Strategic and Business Planning-Can be an important tool for focusing the efforts of an <br /> organization and fostering communication between leaders, staff and important <br /> stakeholder groups. <br /> § Financial Planning, Budgetin� and Analvsis - Assists clients in analyzing their finances <br /> and planning for the effective and efficient use of taxpayer or customer dollars. <br /> � Organizational Develo�ment and Training - Helps clients develop organizational <br /> capacity, a key to developing high performance organizations. Services include <br /> executive coaching, customer service training, employee and customer surveys and <br /> conflict management workshops. <br /> � Sharing and Consolidation of Services - Offers a more efficient way to provide services, <br /> particularly on a regional basis. Options range from the complete integration of <br /> previously separate jurisdictions to sharing or consolidating the management of <br /> individually delivered services and operations. <br /> � Interim Management - Assists government leaders by providing executive staff during <br /> transitional periods. Rather than just "treading water," our approach to interim <br /> management combines continuation services along with organizational effectiveness <br /> analysis to provide a solid foundaHon for a new permanent employee. <br /> § Executive Recruitment - Identifies top candidates for chief executive officer positions <br /> and department director level jobs in local governments. <br /> We offer a balance of perspectives with a practitioner's bias and a proven track record of <br /> successful consulting engagements. This experience gives us a sensitivity that produces positive <br /> outcomes. Each of our projects is individually tailored to the unique needs of the client. We <br /> have a deep understanding of the service environment of local government and we are proud to <br /> say that as a result of our quality work, many of our clients ask us to complete subsequent <br /> assignments. <br /> ATTYlAGR/2014.232/MANAGEMENT PARTNERS INC Page 11 of 15 <br />