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Contractor will maintain all pertinent records and data collection forms that <br />reflect activities listed in this contract for a period of three (3) years. The <br />Contractor will notify HSA within 30 working days of any changes to the <br />agency budget and financial statements (Non-profit Contractors will include <br />any changes in board composition or board meeting schedules). <br /> <br />E. Contractor will enter or supply client data in the Homeless <br />Management Information System (HMIS/HOPE) as requested by HSA. <br /> <br />F. Contractor will develop and maintain an agency written policy on <br />confidentiality and will assure that the staff is trained and follows the policy. <br /> <br />G. Contractor will participate in HOPE (Housing Our People Effectively) <br />strategic program as it relates to their agency. HOPE is a ten- year action <br />plan that brings together the business, nonprofit, and public sector <br />communities to address the challenging issue of homelessness at its core, <br />rather than manage it at the margins. <br /> <br />6. SERVICE INTEGRATION: Contractor and a designated HSA <br />representative will coordinate service delivery so that clients receive timely and <br />accurate services. Contractor will coordinate training to insure that its staff is <br />knowledgeable and up to date on the services provided by HSA, other community <br />agencies and the current needs experienced in the community. <br /> <br />A. Intake: Contractor shall use a standard form for intake. After <br />addressing any emergency needs, if Contractor identifies a client as being <br />eligible for CalWORKs or other HSA services, that client will be referred to <br />HSA staff for further assistance. If further Core services are needed, HSA <br />staff will refer the client back to Contractor. If the client is not eligible for <br />HSA services, then the client remains with Contractor for services. <br /> <br />B. Release of Information: A signed client consent to services and <br />release of information between the Contractor and HSA will be obtained. <br />Feedback on referrals will be timely. <br /> <br />7. WORKING RELATIONSHIP: Contractor will participate in decision- <br />making on issues that impact Contractor’s obligations under this Agreement. HSA <br />encourages communication between HSA and Contractor staff. Contractor will <br />meet Quarterly with the HSA Regional Program Manager to coordinate programs <br />and to develop and monitor Contractor’s progress. <br /> <br />A. Education and Training: Contractor’s staff will participate in training <br />provided by HSA as necessary to improve coordination and delivery of <br />services <br />B. Evaluation: HSA and Contractor will develop appropriate measures <br />to assess the outcome of services. <br />ATTY/AGR/2015/AMENDMENTS/AMEND NO.2 /COUNTY OF SAN MATEO FAIR OAKS COMMUNITY CENTER INFO & REFERRAL SERVICES <br />REV: 05-13-15 MLG <br />Page 6 of 14 <br />7.1.A. - Page 8