Agmt15 Peninsula Conflict Resolution Center

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2) Conciliation: Conciliation is the resolution of a conflict, through the intervention of a neutral third party, without the disputing parties coming together in a face-to-face mediation. A resource person works with a resident clarifying issues of concern, explaining approaches to seeking resolution, obtaining agreement by the party to pursue mediation and completing case intake. A case development process, involving contacts with both/all involved parties, is initiated by PCRC and during that process, a resolution about concerns is achieved. 3) Mediation: Mediation through PCRC involves a face-to-face meeting between disputing parties who call PCRC directly or are referred by City staff or community agencies. With the assistance of a panel of trained volunteer mediators, parties work through a non-adversarial problem solving process and attempt to develop a mutualiy acceptable resolution to the issues of concern. There is a two-fold focus: development of a satisfying and durable agreement and the preservation of an effective relationship in situations where the parties will continue to be in contact with each other. PCRC will develop, maintain, and provide to the City a pool of trained volunteer mediators, case developers and facilitators to serve the conflict resolution needs of the City. As a result, a number of community members will become skillful in the interest-based approach to conflict resolution. I1. Community Building and Engagement-$25,495 For each of the services below, PCRC will provide the following types of assistance as needed: • Situation analysis • Analysis of stakeholders and possible interests • Strategy on meeting format • Development of supporting materials: agendas,comment cards,registration forms,etc. • Performance of follow-up items such as compiling small group notes, capturing registrations,and following up on next steps A.Neighborhood Liaison Program Four sessions annually with ongoing support PCRC will develop, implement and sustain a revitalized Neighborhood Liaison Program that provides residents with the information and skills to work together for the good of their neighborhoods and more actively participate in City events and programs.This work includes: 1. Making initial contact with potential neighborhood liaisons; preparing promotional materials for meetings; and recruiting and orienting participants. 2. Plan, coordinate, and conduct four Neighborhood Liaison workshops, including scheduling, booking, logistics, and outreach. The first workshop will focus on recruitment of interested participants, with topics for following workshops driven by neighborhood priorities and needs. 3. Provide support to Neighborhood Liaisons for their neighborhood meetings which may include assistance with: • Facility arrangements • Publicity • Outreach REV:06-22-15 MLG Page 10 of 12 ATTY/AGR.2015.125/Peninsula Conflict Resolution Center ,