Agmt15 Scheidt & Bachmann USA, Inc.

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business partnership is established. You will also note that there are significant project tasks that take place long before any equipment is shipped to the site. The first significant task is the development of a System Design Document or SDD. The SDD is a reflection of the technical and operational intentions of the RFP merged with the very specific device and software functional descriptions. The result is a clear and concise functional specification description that is jointly edited and agreed upon by both the City and Scheidt & Bachmann. Once complete, the p�oject SDD becomes the systemic foundation for subsequent system operationa) and functional testing processes including the Factory Acceptance Test (FAT), Lane (or device) Acceptance Test (LAT), and ultimately the Operational Demonstration Test (ODT). In this fashion, the City is assured that the system ultimately performs Parking and Revenue Control tasks as intended. To ensure the implementation is supported in a manner that will provide effective and timely support to the City and meet the philosophical project approach fostered by Scheidt & Bachmann, the project is to be staffed by a Project Manager and a Field Service Engineer. Both of these positions are dedicated to the City. During active installation periods on site, additional technical resources will be sent to the project to assist the site staff. This level of installation and support compresses the duration of implementation and allows for 24/7 technical support. General Implementation Strategy Criteria The structure of the proposed plan involves assessing the current parking operation, the potential impact on customer turnover, and the impact on revenue reconciliation. It allows customers to retain their parking flexibility without changing their parking habits. For customers, the transition is as transparent as operationally possible. The impact on customer turnover at the parking facility and the possibility of negative customer reaction during the transaction period are of utmost concern to us. The impact on customers in the transition plan is limited to minimal delays during peak hours. This impact will also be restricted to a very short period. Initially, the "Control Room" head end hardware and software will be installed and configured. Subsequently, the Scheidt & Bachmann parking equipment is installed and brought online one parking facility at a time (the final sequence of operation is to be agreed upon mutually). One Entry Control Device, one Exit Control Device and one APS are installed at the first parking facility before being brought online. Please note: unobstructed access to all work areas must be provided at atl times, which may conflict with operational requirements. Other lanes are then subsequently integrated into the entervo Parking Management Solution by changing the other entry lanes to Scheidt & Bachmann parking equipment as they are installed. Adding available lanes to the Scheidt & Bachmann system not only increases the flow of new cars entering the parking facility, but also results in no more cars taking tickets from the old system. This is a pre-condition for the timely exchange of all the old devices (Exit Control REV:09-10-15 VR Page 32 of 61 ATTY/AGR.2015.217/Scheidt& Bachmann USA, Inc. Parking Garage Equipment