Agmt15 Packet Fusion - Laserfiche WebLink

Browse Search

EXHIBIT "A" SCOPE OF WORK The Conference Bridge must be a collaboration solution that unifies audio conferencing, desktop/application sharing, instant messaging, virtual meeting rooms, on-line presentations, and multi-media recording with one easy-to-use interFace. The system's simplified management and exceptional reliability enables organizations to easily manage collaborative activities in-house and helps reduce costs. Key features must include: • Reliabilitv Built-In: ShoreTel Converged Conferencing is built on an embedded, Linux-based appliance with redundant disk-drives to provide enterprise-class reliability. The system must have web-based management and a report interface to make it simple and easy to administer. • Secure Audio and Web Conferencinq: Passwords and SSL streaming to keep documents secure while secure pass codes, locked conferencing, and a visual display of who's on the call to keep the audio calls safe from eavesdroppers as. • Outlook Integration: Scheduling audio and web conferencing from inside Outlook appointments by simply responding "Yes" to a conference and having the software automatically assign access codes and paste them into the meeting invitation. • Conference Recordinq: Multimedia recordings to store the audio from the call, along with the documents presented to keep an archive of the event or to enable the distribution of the information to a broad audience without having to repeat the session over and over again. • Dial-Out Capabilitv: To eliminate the dead time associated with waiting for parties to join a conference on time by simply dialing out and proactively bringing them into the meeting. In addition, the Web-based interface must let participants request a call-back. 21.Mobility Applications: 21.1. Simultaneous Rinqinq: The system must have the ability to simultaneously ring a user's desk phone and cell. If the user answers the call on their cell phone, they can get the call back to their desk phone by pressing the "join" soft key on the desk phone. Conversely the user must be able to press the same "join" soft key to move a call from the desk phone to the cell phone. 21.2. Find Me/Follow Me: The ShoreTel Office Anywhere, part of the ShoreTel Communicator, feature shall allow users anywhere on or off the network to sit at any phone (office, analog home, or mobile phone) and have that phone ring when their extension is dialed. Staff shall be able to use ShoreTel Office Anywhere to assign their extension to any phone including a cell phone, or analog home phone. 22.Database PlatForm: All databases used by the system must be either Microsoft SQLServer or Microsoft Access. 23.Headset Compatibility: The system will be compatible with the following City used headsets: REV:08-28-15 MLG Page 26 of 69 ATTY/AGR.2015.207/Packet Fusion New Telephone System