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EXHIBIT "A" SCOPE OF WORK Feature to be implemented Description nefinrorked telephone systems with multiple databases. Centralized Voice Mail One central voicemail store for all Cit locations. Centralized Voice Mail with One central voicemail store, however if the WAN emergency call completion or befinreen locations is lost the PBX will intelligently distributed resiliency re-route calls over PSTN to the remote voicemail and access the called person's mailbox without caller having to dial the extension number. Alternatively, any sort of redundancy or resiliency that allows for voicemail functionality at remote locations when the inter-office link is lost. When WAN is restored all messages should be copied to the central voicemail s stem. Decentralized Voice Mail Multiple networked voicemails that will exchange messages immediately and there is NO difference in the user experience between working with mailboxes on their local voicemail and a remote voicemail. Local Time Phones and voicemail will use the correct local time, even if that time differs from the time zone that the Call Server or Voicemail are located in SIP Telephones System supports SIP telephones without adding any additional hardware or software. Link Layer Discovery Protocol The system will support Link Layer Discovery (LLDP) Protocol (LLDP) to allow phones to positively identify themselves to the Ethernet switch as a telephone device and receive an automatic configuration, as well as trigger certain parameters in the switch. Call Admission Control Configure the maximum number of VoIP calls that can be extended over the WAN between locations to prevent oversubscribing WAN links or QoS. Additional calls should re-route to the PSTN, and the system should insert the appropriate digits to et the call to the intended extension. QoS monitoring bypass The system monitors real-time or expected voice quality on WAN links and bypass any circuit automatically if the Mean Opinion Score (MOS) falls below designated levels. Calls would then be placed through alternate WAN connections or PSTN with substantially all feature functionality preserved especiall in forwardin calls to voicemail . Fax over IP System supports T.37/T.38 standards to support hi h speed faxin . Music on Hold All locations have a local resident MP3 music on REV:08-28-15 MLG Page 31 of 69 ATTY/AGR.2015.207/Packet Fusion New Telephone System