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EXHIBIT "A" SCOPE OF WORK Feature to be implemented Description EFI/RFI shielded telephones Phones will not make noise or static when a smart hone is laced next to it. Multiple Message Waiting keys System allows programming of more than 1 message waiting light so that assistants can have an appearance of their executive's message waiting li ht, in addition to their own. Paging through Telephones Ability to page through the telephone's speaker instead of overhead paging systems. Create sub- roups of extensions that can be pa ed. Backspace Allows user to backspace to correct a phone number when they make a mistake in dialing a hone number or account number Time Dis la Time is alwa s displa ed on telephones when idle. Call Timer Call duration automatically displays while on phone calls, should also lo to an call lo s. G3 Fax Machines Fax machines connected to an analog port off the phone system wilt be able to transmit at 9600-14400 bit/s Super G3 Fax Machines Fax machines connected to an analog port off the phone system will be able to transmit at 28,800- 33,600 bit/s SMDR Tracking and reporting of internal and external inbound/outbound calls from every extension includin tele hone numbers and len th of calls Investment retention System and telephones must be compatible with the following existing devices without need for additional e ui ment Standard Headsets that have an amplifier connected inline between the telephone base and the handset Telephones have a built in amplifier that will accommodate existing wired headsets with a new quick disconnect cord that plugs into a separate headset 'ack Analog Polycom speakerphones connected to the telephone system must have the ability to hold, transfer, and conference a call by dialing simple feature codes Voice Mail Holiday Greetings The voicemail will provide an automated attendant that can look up holidays in a customer pravided database (or entered into the voicemail application a year in advance) and change system greetings and AA o tions based on that looku automaticall . REV:08-28-15 MLG Page 35 of 69 ATTY/AGR.2015.207/Packet Fusion New Telephone System