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6.1.1. - Page 17 <br /> Consultant agrees that the Services will include: <br /> • Integrated, extensible platform able to support multiple smart city services including <br /> parking, garages, ped/bike counting, environmental monitoring, etc <br /> • Sophisticated camera-based image recognition and classification. <br /> • Support for multiple types of sensors/cameras, both VIMOC-provided and third-party <br /> provided. <br /> • Advanced,full-color, connected signage with flexible messages and graphics. <br /> • Cloud-based data reporting and storage, allowing integration with other relevant city <br /> data such as traffic management, way-finding, or other parking management systems <br /> Section 4. Maintenance and Support Services. <br /> As part of the services covered by the annual support/service fee, VIMOC will provide each of <br /> the following services to City: <br /> - On-site, corrective maintenance for any hardware or software failures of nBoxes, <br /> cameras, signs or wiring. <br /> - Quarterly, on-site, preventive maintenance of all hardware and software, including <br /> cleaning of camera lenses and cleaning of LED sign screens as required. <br /> - All software bug fixes, updates, and upgrades of nBox Landscape Computing software. <br /> - Cost of LTE connections to nBoxes and signs. <br /> - Open API access to sign contents, and unlimited reprogramming of sign messages by <br /> VIMOC, or VIMOC will provide support and training to the city to allow them to <br /> modify sign messages. <br /> - Cloud-based vehicle occupancy data storage. <br /> Section 5. Web-based Management Platform. <br /> Contractor will provide the City free access and management accounts to a web-based data <br /> management and reporting interface for the garage occupancy data and signage messaging <br /> control (hereafter referred to as "the Management Interface") during the original Term of this <br /> agreement, as part of the annual support and maintenance fees. Access to the Management <br /> Interface shall continue as long as City continues to pay annual support and maintenance fees <br /> to Contractor. The Management Interface will allow for access to both historical data and real <br /> time data, and for control of messaging on the digital signs. <br /> Reporting Module: <br /> The web-based, management platform will include query report tools to assist in viewing <br /> historical data captured by the garage occupancy count stations. The following reports are <br /> required: <br /> • 24-Hour reports aggregated to 15-minute increments with vehicle in/out counts for <br /> each monitored portal or ramp, and total garage occupancy. <br /> ATTY/AGR/2016.082/VIMOC TECHNOLOGIES INC. <br /> REV:04-21-16 JS <br /> Page 14 of 21 <br />