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Exhibit "A" SCOPE OF SERVICES AND PAYMENT increase cost and complicate disaster recovery efforts since custom envelopes are only stored at one of the three production facilities. Your name and logo will appear through one of the standard #10 outgoing envelopes. Should you utilize the double window standard envelope then your return address will show in the upper window and the customer address in the lower window. With the single window standard envelope your addresses are on the same location on your printed document but there is space in between the addresses and to the right of them to show information that you want customers to see before they open the envelope. You can print messages such as "FINAL BILL ENCLOSED" to encourage the customer to open the envelope. Envelopes use sustainably sourced paper stock. Printing Documents are either printed using high-speed production laser printers or production full color inkjet printing. Options include black, grayscale, black plus one or more spot colors, and full color printing. Documents printed at the Anaheim facility are printed using roll fed full color production inkjet technology. Black, spot color, and full color (CMYK) printing are all supported. Inserts can be printed inline as additional pages, therefore eliminating the waste associated with preprinted materials.\ k. Quality Control InfoSend's Quality Control (QC) is one of the company's most unique internal programs. Printed documents are always put through a QC process before being released to the mailing department. High Speed Mail Inserting Printed documents are inserted using high-speed production inserters. Inserters are computerized and networked in order to provide automated quality control functionality and monitoring. Mailpiece integrity software ensures document sequencing is correct and that inserting errors do not occur with a defect rate of less than 1 in 1 million. Production mailing equipment is extremely expensive and challenging for most organizations to operate. Leverage InfoSend's economies of scale by outsourcing your mailing. Induction to the USPS InfoSend's Anaheim and Downers Grove facilities are designated as a USPS Detached Mail Unit (DMU). Having DMU status means that outbound first class mail is inspected by USPS employees directly at our production facility, removing the need for our mail to be inspected after delivery to the LISPS. Mail that is presorted at InfoSend's facility is able to directly enter the postal distribution system, ensuring you receive the fastest possible delivery times. ATTY/AGR.2016.076/lnfoSend, In The information in this proposal is confidential and is not to be used or disclosed except to the recipient's employees, officers 6 and agents engaged in evaluating this proposal,